Manager, Accounts Receivable (International)

Cedars Sinai•Los Angeles, CA

43d

About The Position

Join Our World-Class Team at Cedars-Sinai! Are you passionate about building high-performing teams and creating systems that make a difference? Build Systems from the Ground Up: If you love the challenge of process improvement and designing innovative systems, this is your chance to shine. Align with Excellence: Become part of an organization renowned for its commitment to quality and innovation. Cedars-Sinai is consistently recognized as one of America's Best Hospitals by U.S. News & World Report. Be a Part of Something Bigger: At Cedars-Sinai, you'll be joining a community of dedicated professionals who are committed to making a difference in the lives of thousands of patients from around the world who receive treatment here each year. What You will be Doing in this Role: The Accounts Receivable Manager is responsible for managing all functions related to accounts receivable and collections. This person possesses an in-depth knowledge of hospital and physician billing practices, rules and revenue cycle process:

Requirements

A minimum of 5 years of demonstrated Revenue Cycle experience in a hospital or large-scale professional billing and collections healthcare system.
High school diploma/GED required.

Nice To Haves

Bachelor's degree from an accredited college or university preferred.
International billing experience a plus.
Project management experience highly preferred.
Supervisory experience sought.

Responsibilities

Manages overall accounts receivable and all daily billing and collections activities affecting receivables.
Ensures EPIC work queues are being managed appropriately and in a timely manner. Acts as a resource for issues regarding EPIC billing system and/or other systems used by staff.
Sets long and short range goals, and implements strategies to meet desired objectives. Monitors trends in A/R, payments, and aging by billing area, location, and provider.
Evaluates effectiveness of billing and collections work functions. Recommends changes to policies and procedures, as appropriate.
Sets the unit's financial performance goals and determines plans, priorities, and work assignments to achieve them. Sets budgetary guidelines and makes spending and resource decisions within those guidelines.
Handles in a professional and confidential manner all correspondence, documentation, and files. Manages key personnel activities, including the preparation of employee performance reviews, job interviewing and hiring, and determination of raises, promotions, transfers, and terminations.
Manages daily activities, including determining specific employee work assignments, reviewing employee activities for completeness, accuracy, and effectiveness. Monitors and adjusts staff workload and productivity, as appropriate.
Reports on issues such as: identifying and minimizing causes of denials and write-offs, analyzing aging and identifying delinquent payers, monitoring billing volumes, evaluating statistics and trends in billing, collections, and reimbursement.
Documents weekly trends for the key performance indicators of aging, days, cash, revenue, productivity, and quality reviews; includes analysis of these trends and action plans for resolution, as appropriate.
Creates reports, both targeted and cumulative, within the Switch application, with the ability to interpret, explain and analyze data for production and special projects.
Creates a supportive environment by fostering individual motivation, coaching, and training. Analyzes and recommends billing and collection staffing requirements.
Develops and coaches staff to ensure they have the skills necessary for optimum performance. Counsels employees regarding work, attendance, etc. as appropriate, and within departmental guidelines.
Communicates policies and procedures effectively and regularly to staff.