Manager, Account Development

Justworks•New York, NY

2d•Hybrid

About The Position

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Leadership comes naturally to you. You put your people before all else, and are always thinking about how to develop their skills, provide them with new experiences, and grow their sales knowledge. You are hardworking, persistent, and a dependable natural leader who knows how to motivate and maintain a high performing team while being positive and enthusiastic. You are analytical and will not make decisions unless you have the numbers to back up those decisions. You love building, executing, and hitting sales plans to achieve and surpass expectations. You have a strong track record of exceeding results and iterating to improve processes. It truly excites you to grow a new business unit and solve real problems. As the Manager of Account Development, you will be responsible for driving a significant portion of the company's revenue from our existing customer base, help build and motivate a great team, and develop others in a meaningful way. You will have the ability to question the effectiveness of current processes and procedures in order to lead change to increase the efficiency of our sales force. You will work closely with lifecycle marketing, revenue effectiveness, and CSO to shape strategies to reach our customers more effectively and create more value in their Justworks experience. Your Success Profile How You Will Do Your Work As a Manager of Account Development, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies: Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome. Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation. Foundational sales knowledge - the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a person possesses to enact the exchange of value between a buyer and the vendor. Results-driven - consistently achieves results, even under difficult circumstances. Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding. In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for: Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others. Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others. Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude. Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Requirements

Minimum of 3 years of sales and/or upsell experience in a closing role
Minimum of 2 years of management experience preferred
You love data - you make decisions that are backed up by the numbers
You have strong interpersonal skills
Exceptional written and oral communication skill
Familiarity with forecasting
Growth-mindset
Hardworking, persistent, and dependable

Nice To Haves

Multi-language skills are a plus

Responsibilities

Coach, hire, mentor, motivate and lead a team of Account Development Executives
Help develop and train the future leaders and top performers of the company
Manage day-to-day performance of all sales team members and deliver reviews
Embody company culture and maintain high sales employee engagement
Work cross-functionally with Lifecycle Marketing, Revenue Effectiveness, CSO, and other departments to shape customer outreach strategies
Track team metrics and report data and forecasts to leadership on a regular basis
Ensure correct usage of CRM and other sales applications
Maintain and grow a standard of excellence
Work with internal teams to improve processes, positioning, and strategies with an eye toward improving ability to upsell/cross sell
Lead and schedule weekly team meetings with sales team and leadership
Meet predetermined team goals through the activities of direct reports
Collaborate across teams to support upselling and cross-selling customers