Manager Access Business Services
About The Position
The Manager Access Business Services member of the Revenue Cycle leadership team, responsible for daily operations of Access Business Services areas that include pre-registration, insurance verification, financial clearance/counseling, and major parts of the scheduling process is for both hospital based and ambulatory visit types. These operational business services are defined as centralized processes within the Access Cycle as opposed to those services provided at point of care. Responsibilities extend to improving Point of Service Collections and Denial Management for both CUP and CUH. Essential requirements of this position are to: a) support strategic design of healthcare access innovation, including new operating models for appointment scheduling, pre-encounter financial clearance/screening, and pre-registration; b) implement and manage process improvement design for a superior patient experience; and c) maximize reimbursement by ensuring all scheduled services are authorized in advance of care delivery. Other important tasks include development of management and quality assurance controls that safeguard data integrity, staff productivity and process efficiency.
Requirements
- 5 years progressive experience with hospital and/or physician revenue cycle/access cycle/registration management
- Strong skills in written and interpersonal communications with a proven background in process improvement and management
- Strong analytical, organizational and interpersonal skills.
- Ability to lead change effectively, and plan strategically for future growth.
Nice To Haves
- Bachelor’s Degree preferred; equivalent work experience will be considered
Benefits
- health
- dental
- vision
- life
- disability
- retirement
- opportunities for career growth through professional development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
