Manager, Academic Policies

Duke Careers • Durham, NC

4d • Hybrid

About The Position

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

The Office of Academic Affairs at Duke University is seeking a Manager of Academic Policies to join our team. In this role, you will be the central resource for academic policy development and communication across the university. You’ll lead efforts to organize and refine standard operating procedures (SOPs), serve as the primary contact for policy inquiries, and develop a comprehensive academic policy database. Your work will ensure clarity, compliance, and accessibility of academic policies, supporting Duke’s mission of academic excellence.

Requirements

• Bachelor’s degree required; advanced degree preferred.
• At least 4 years of progressively responsible experience in academic administration, policy development, accreditation, or related areas in higher education.
• Experience with academic governance, curriculum approval processes, and/or accreditation documentation preferred.

Nice To Haves

• Exceptional organizational and project management skills with strong attention to detail.
• Excellent written and verbal communication abilities.
• Proven ability to collaborate across multiple units in a decentralized institution.
• Strong analytical skills and proficiency with content management systems, databases, and Microsoft Office; experience with policy management software is a plus.

Responsibilities

• Manage and Develop Policies: Lead the review, organization, and refinement of SOPs governing internal approval processes for academic programs, certificates, and degrees.
• Consult and Communicate: Serve as the primary contact for academic policy inquiries, interpreting and explaining policies to faculty, staff, and leadership.
• Support Accreditation: Assist with preparation and documentation for regional and programmatic accreditors, ensuring compliance and readiness for site visits.
• Develop Policy Database: Design, implement, and maintain a centralized, searchable academic policy database in collaboration with IT and communications teams.

Benefits

• Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees