Manager 2, Regional Operations Support / ROSI

Sodexo Careers•Ocala, FL

4d•Onsite

About The Position

Sodexo is seeking several dynamic full-time Regional Operations Support Manager 2 (ROSI) to drive innovation and quality across our healthcare accounts across the United States. Elevate patient care through operational excellence in one of the following areas: Patient Services Culinary Retail Operations. The ROSI 1 position serves as an entry-level, hands-on operations role within Sodexo Healthcare’s Deployment Team. The ROSI 1 supports hospital operations by filling critical frontline and supervisory gaps across multiple service lines—including Culinary, Retail, and Patient Services. This role is ideal for individuals pursuing growth opportunities within healthcare operations who are ready to step into diverse environments, adapt quickly, and deliver operational excellence. While the ROSI 1 will typically work within a defined region, flexibility to travel nationally is required to meet changing client and company needs. This position will require 100% travel, flexibility to work hours based on the needs of the business and a valid driver's license. This position is benefit eligible . Ideal candidates will live in the Tampa, FL area. Work schedule entails 10 days on and 4 days off, or as business needs dictate . Candidates will need to necessitate obtaining a company-issued credit card. Growth Opportunity: This position serves as an introduction to Sodexo’s national operations network. Successful ROSI 1 team members may apply for open positions within their region, leading to roles in culinary, retail, or patient services management.

Requirements

Prior experience in food service, culinary management, or patient services preferred.
Strong adaptability and customer-service orientation.
Ability to travel frequently and work independently.
Must live within reasonable proximity to a major airport near the Tampa, FL area for travel efficiency.
Minimum Education Requirement - Bachelor's Degree in a relevant field or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) or HTM

Responsibilities

Provide short-term on-site operational support in hospital settings within assigned regions.
Fill in for vacant or transitional positions in roles such as Sous Chef, Retail Manager, or Patient Services Manager .
Support and maintain Sodexo’s service standards, safety, and quality procedures in day-to-day operations.
Ensure a smooth handoff of operational duties when a permanent manager is assigned.
Assist with training and onboarding of new team members as needed.
Maintain communication with the Deployment Director and on-site leadership to align on priorities and performance expectations.