Manager 2, Product Solutions Architecture

Datadog • Boston, MA

4d • Hybrid

About The Position

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Product Solution Architecture team works closely with Datadog customers, Datadog’s Product management, engineering and Tech Solutions teams to help architect and implement the Datadog Solution. The team has grown to cover more than 12 Product Categories and needs a highly motivated, results-oriented individual to help lead the team.
At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Requirements

• 10+ years of experience solving complex problems for customers and a strong knowledge of observability space.
• 5+ years of people management experience.
• Experienced in interacting and influencing key stakeholders (VPs, C level) in large organizations
• You have excellent verbal and written communication skills
• Fluent in the monitoring market domain, competition, technological shifts and customer needs
• Proven in your ability to grow and develop a team
• Experienced in recruiting both individual contributors and front line leaders
• Able to think strategically and creatively about a wide variety of challenges

Responsibilities

• Manage a team of expert individual contributors, working with Engineering and Product Management on their Product, who help create best practices for adoption of Datadog at scale.
• Assist in recruiting and hiring of top talent for the team.
• Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities
• Ensure that your team is aligned to top company initiatives and enabled to work with various Datadog internal and external stakeholders
• Deliver performance reviews along with collaborating on and executing individual development plans
• Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Sales, Support, Partners and Customers
• Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization
• Participate in Executive Brief conversations with high profile customers and prospects about overall architecture, Observability Best Practices and industry trends

Benefits

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed