Management Training Program

Express Oil Change & Tire Engineers • Westmont, IL

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About The Position

At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today. Responsibilities include (but are not limited to): Consistently creating results for customers, teammates and the company Responsible for ensuring the customers are greeted courteously and receive a high level of customer service Scheduling service appointments and answering questions in person and on the telephone Consulting customers on their service needs and keeping customers updated on the progress of their vehicles Providing the customer with a positive experience Ensuring our company’s high level of expectations are met, maintained, and exceeded Involvement in every aspect of the store operation Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers Ability to step in when necessary to take on additional duties

Requirements

• High level of motivation with hands-on management skills
• Top-notch customer service skills with a desire to build long term trust and relationships with our customers
• Effective communication and interpersonal skills
• Automotive experience helpful but not required

Responsibilities

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Scheduling service appointments and answering questions in person and on the telephone
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
• Providing the customer with a positive experience
• Ensuring our company’s high level of expectations are met, maintained, and exceeded
• Involvement in every aspect of the store operation
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
• Ability to step in when necessary to take on additional duties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees