Management Information System (MIS) Specialist

Aleut Federal•El Paso, TX

About The Position

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Requirements

Bachelor’s degree in computer science or related field.
Advanced training in programming and hardware installation and maintenance through technical institutions and/or colleges. Three to five years’ work-related experience.
Experience in local and wide area networks. Windows Desktop Operating Systems, MCSA, or MCSE Certification.
Experience with UNIX, Solaris, Citrix, Linux, and scripting languages.
Knowledge and use of Veritas backup application, network devices (switches, routers, etc.) and architecture.
In-depth knowledge of DNS, TCP/IP, routing, remote access, and remote file systems.
Valid driver’s license in the state of employment with an acceptable driving record.
Ability to install, configure, troubleshoot, and maintain hardware and software applications.
Thorough knowledge and understanding of technical details. Detail oriented. Frequent reading of periodicals and other literature on the state-of-the-art and date processing.
Demonstrated ability to manage complex, multiple projects.
Travel required.
Position requires an ability to operate office equipment. In addition, individual must be able to interact with team members and maintain an effective working relationship with all facility staff and departments.
Excellent interpersonal skills. Excellent communication skills, both oral and written.

Responsibilities

Demonstrates and abides by ALEUT Core Values and operating principles.
Provides information processing, systems counseling, training and guidance to center staff.
Manages the implementation of new networks, computers, and software applications.
Works with the Job Corps Data Center, computer maintenance companies and software vendors in resolving problems.
Helps identify and clarify problems with the SPAMIS, CIS, OASIS, EPMS and other Data Center systems. Works with the Data Center to resolve ongoing problems.
Works with CIS systems to ensure that the Job Corps Information Manager system is compliant with Job Corps policies that contracts are updated and that problems are resolved. Ensures that center staff regularly checks the interfaces between CIS and SPAMIS/Data Center for errors.
Identifies computer hardware and software problems and tracks those problems until they are solved. Makes recommendations to Senior Management.
Assists center staff in the acquisition of new computer equipment and peripherals in accordance with ALEUT policies and the Job Corps Data Center.
Assists center staff with computer wiring according to the specifications set by the Job Corps Data Center.
Ensures that the EPMS is kept up to date with the proper information about the center’s automated equipment.
Works with corporate headquarters IS staff in the installation of ALEUT-developed applications.
Ensures that network server backup tapes are changed and that the backups are being done by the Job Corps Data Center.
Obtains and maintains training resources for center staff.
Develops job aids, check lists and resource materials for tasks performed in software applications.
Provides individual and group instruction, as needed, on the use of equipment and software applications and on network features.
Maintains knowledge of developments in the area of systems and hardware.
Assists staff with difficult applications problems and responds to and resolves end user technical problems.
Provides assistance to other ALEUT centers if requested.
Cultivates and maintain a climate on center that is free of harassment, intimidation, and disrespect to provide a safe place for staff and students to work and learn.
Clearly communicates and consistently models appropriate CSS and employability skills including personal responsibility and computer fluency.
Maintains accountability of staff, students, and property, adhere to safety practices in all areas of responsibility.
Performs other duties as assigned.