Management Couple

Kendrick Recruitment • Frisco, TX

27d

About The Position

Kendrick Recruitment is now seeking an experienced Management Couple for a high-end luxury lodge near Kruger National Park. The successful couple will ensure exceptional guest experiences, seamless operational performance, and the continuous development of the lodge.

Requirements

• Hospitality Management Diploma or equivalent.
• FGASA Level 1 (NQF 2).
• DEAT registered.
• Valid PDP.
• Valid First Aid qualification.
• Strong leadership and team motivation abilities.
• Full operational understanding across HR, administration, FOH and guest experience.
• Excellent organisational and multitasking skills.
• Outstanding interpersonal and communication abilities.
• Strong knowledge of lodge operations.
• Proficiency in Excel and Word.
• High attention to detail and strong problem-solving ability.
• Ability to work well under pressure and manage competing priorities.
• Able to lead by example and work independently.
• Driven with a desire to grow and develop the lodge.
• Strong operational knowledge across maintenance, guiding and guest experience.
• Experience managing gardens and lodge maintenance.
• Staff management experience.
• Ability to operate independently.

Responsibilities

• Coordinate guest check-ins and check-outs efficiently.
• Foster a warm, welcoming environment for all guests.
• Address guest concerns and ensure high levels of guest satisfaction.
• Ensure exceptional lodge standards are maintained at all times.
• Arrange relief housekeepers when required.
• Oversee housekeeping operations and staff.
• Complete and submit month-end reports.
• Submit salaries for payment each month.
• Manage ordering and control of stock, consumables, and lodge assets.
• Conduct daily game drives as a full-time guide.
• Host and welcome guests.
• Oversee gardens, maintenance, and general lodge upkeep.
• Assist with operational duties where required.

Benefits

• Negotiable DOE + Benefits
• Live-in

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 1-10 employees