Management Analyst II

City of Tucson

2d • $27 - $40 • Onsite

About The Position

The Management Analyst II position in the City of Tucson’s Water Department supports the Customer Service Division with critical data management and further supports the successful execution of ongoing high-priority initiatives. This position serves as a pivotal role in data analysis of existing processes and systems while focusing on identifying insufficiencies and serves as a liaison for the division in analytical analysis. Work is performed under the supervision of the Water Administrator. This position does not supervise.

Requirements

• Bachelor’s degree
• Three (3) years of relevant experience
• A valid and unrestricted driver’s license with two (2) years of licensed driving is required
• Any combination of relevant education and experience may be substituted on a year-for-year basis.

Nice To Haves

• Experience with Customer Information Systems (CIS) and Advance Metering Infrastructure (AMI) systems
• Experience in high-level leadership collaboration
• Experience in forecasting and analyzing data
• Experience in implementing process improvement initiatives
• Experience providing analytical support in a government or public agency setting
• Advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUP, data analysis, and reporting)

Responsibilities

• Conducts research, gathers data, and performs analytical studies on departmental programs, policies, and operations; identifies inefficiencies, recommends process changes, and contributes to implementation research and development.
• Prepares analytical reports, presentations, charts, summaries, and other written materials that clearly communicate findings and supports management decision-making.
• Supports special projects, including conducting in-depth data analysis, collaborating across divisions, and assisting with new program or system implementations.
• Updates and manages dashboards in PowerBI ensuring transparency that directly supports leaders throughout Tucson Water.
• Performs other duties as assigned.

Benefits

• The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind.
• Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings.
• With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years.
• We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours.
• You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees