About The Position

The risk landscape is continuously changing due to market volatility, geopolitical crises, wide-spread economic changes, regulatory reforms and cyber threats. As a result, organizations look to us to transform their approach to risk to turn it in a means to not only protect the enterprise but create value. The opportunity Clients retain IRM Managed Services to assist them with transforming their risk functions and providing operational support for technology solutions to provide the executive leadership with valuable insight for decision making. As an IRM professional you will belong to a globally connected team of specialists delivering services from our Dallas Service Center.

Requirements

  • 2+ years of relative development experience as a System Administrator
  • Archer Certified Administrator – Specialist or Archer Certified Administrator – Expert (formerly Archer Certified Professional)
  • Experience with data feeds, APIs, and other integrations
  • Proficiency with Microsoft Office (e.g., Outlook, Word, Excel, PowerPoint, etc.)
  • Possess working knowledge of and prior experience applying risk management fundamentals
  • Excellent written and oral communication skills
  • Proven leadership skills
  • Past experience managing and prioritizing multiple projects / work streams
  • Ability to think critically and problem solve
  • A team-focused mentality with the proven ability to work effectively with diverse stakeholders
  • Proactive attitude, seeking for improvement opportunities which can positively impact the business
  • An ability to work under pressure while maintaining a professional image and approach
  • Decision-making capabilities, with an ability to weigh the pros and cons of potential actions and identify the most appropriate one

Nice To Haves

  • Associate or Bachelor’s degree in Computer Science, Information Systems, Business, or other related area of study preferred
  • Prior military experience preferred
  • Ability to obtain and maintain a Secret-level clearance or higher
  • Past experience mentoring and developing personnel
  • ServiceNow Certifications: Certified System Administrator (CSA)
  • Proficiency with scripting and data integration within the ServiceNow platform
  • 2+ years of supervisory experience

Responsibilities

  • Responsible for managing IRM service center delivery around GRC offerings
  • Support ongoing maintenance and enhancement requirements for our clients
  • Supervising daily activities of 8-12 service center Tier 1 or 2 Analysts
  • Managing project/engagement budgets for IRM service center capabilities
  • Support development of policies and procedures to guide IRM service center activities
  • Assist IRM service center manager with project planning and identification of opportunities to improve delivery of services
  • Communicate issues and seek support in a timely manner to eliminate roadblocks and drive collaboration, speed, innovation, and excellence
  • Maintain a professional communicative relationship with IRM engagement team utilizing IRM service center support
  • Provide timely, comprehensive, and accurate information in both written and verbal communications

Benefits

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
  • The base salary range for this job in all geographic locations in the US is $86,500 to $142,700.
  • The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $103,700 to $162,100.
  • Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
  • In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.
  • You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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