Managed Services Account Rep

Toshiba Global Commerce Solutions - External•Durham, NC

About The Position

Toshiba Global Commerce Solutions is seeking a Managed Services Account Executive. The Account Executive owns revenue growth across TGCS managed service offerings within an assigned territory or named account set. This role is responsible for selling Maintenance, Installation, and Service Center/Depot services across TGCS and approved third-party OEM platforms. You focus on attach, expansion, renewals, and services penetration tied to customer outcomes. Success in this role requires disciplined execution within defined sales plays and close partnership with hardware sales, delivery, and operations teams to deliver profitable growth. About the Company: Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.

Requirements

Bachelor’s degree or equivalent professional experience
5+ years of experience selling services, solutions, or complex B2B offerings
Experience supporting retail, distribution, logistics, or adjacent vertical markets
Proven quota attainment in a structured sales environment
Willingness to travel as required to support internal partners and customer needs

Responsibilities

Drive new and expansion revenue across the managed services portfolio
Attach services to eligible hardware and software transactions
Expand services footprint within installed base accounts
Sell TGCS and approved non-TGCS OEM service offerings
Manage pipeline health, forecast accuracy, and quota attainment
Coordinate service scope, pricing, and contract execution
Support renewals and incremental contract growth
Partner with delivery teams to align scope, timing, and margin objectives
Maintain awareness of competitive services, market dynamics, and evolving customer needs
Execute within defined sales plays and operational processes
Perform other duties as assigned