Mammography Tracking Front Office-GJD

PRIMARY CARE PARTNERS INC•Grand Junction, CO

2h•$16 - $16•Onsite

About The Position

Job Summary: Answer all incoming calls, make appointments appropriately for patients, greet and check in patients as they arrive, check all patients out, collect payments and verify current insurance. Set up appointments and maintain schedules, with the best customer service possible. Maintain a pleasant working environment for all staff.

Requirements

Must be customer focused.
Must have good communication and interpersonal skills.
Must have a high school diploma or GED.
Worked with the public in a service setting.

Responsibilities

Answer and handle all calls politely and professionally
Welcome and greet patients and visitors to the office
Make, confirm and cancel appointments appropriately
Take messages and deliver to the appropriate people
Prepare all paperwork and schedules for the next day
Check in patients and obtain all necessary paperwork/information
Update demographic and insurance information
Collect payments
Add new patient accounts
Retrieve messages and call patients/offices in a timely manner
Check faxes and fax necessary billing information and results
Enter patient orders, verify patient orders
Help facilitate patient flow by communicating with back office and the patients waiting
Keep front office work area and patient waiting area clean, organized and presentable
Help problem solve patient issues
Protects patient confidentiality by making sure protected health information is secured
Order office supplies when needed
Call and schedule all mammography patients needing diagnostic follow up to schedule treatment
Data entry of all screening mammograms.
Monitor and track all follow up mammograms; diagnostic and screening.
Requesting previous mammograms and putting jackets together.
Print reminder and result letters.
Providing personal assistance, emotional support, or other personal care to others such as co-workers, customers, or patients
Other duties as assigned