Male Locker Room Attendant-Spa-Seasonal

Pinehurst Careers•Pinehurst, NC

About The Position

The primary purpose of this position is to be responsible for the efficient care of guests, private lounge and locker areas, fitness area and issuance in a positive/professional manner. The Spa attendant is responsible for the cleanliness and neatness of the facility in order to ensure personal service in an immaculate environment.

Requirements

High School Diploma or GED and a minimum of 1 year related experience in customer service, preferably in a Spa environment; or an equivalent combination of education and experience.
This position is a very visible position and the person having this responsibility must possess strong communication skills, ability to utilize a personal computer, maintain a professional appearance at all times, resolve conflict, and be knowledgeable of the Resort.
Fluent and literate in English.
Must have excellent customer service skills.
Must have excellent verbal communication skills.
Ability to multi-task.
Must be detailed oriented.

Nice To Haves

Knowledge of Spa treatments and Salon services.

Responsibilities

Responsible for greeting the guests, assigning lockers, issuing robe/slippers, escorting guests to their service area, locker room, wet areas, fitness center, manicure, pedicure areas in a timely manner and monitors the schedule to ensure punctuality as outlined in the SOP.
Must ensure extreme privacy, care and respect of each guest.
Responsible for maintaining a clean, spotless spa. Conducts Spa walk through ensuring that all areas are properly cleaned and orderly.
Replenish stock levels to include refilling robes, towels, lockers, sandals, toiletries, beverage dispensers, etc.
Directs guests in proper use of whirlpools, saunas, steam rooms, and ensure guest safety.
Maintains fitness center equipment in clean and working condition.
Assists guests as needed, including bringing supplies such as towels, soaps, etc. while providing courteous service.
Suggest cross selling of treatments in other departments.
Must be able to work well with others as a team.
Ability to follow directions and requests from guests.