Makeup Artist (Full-time) - Prince Street, NYC

Hourglass Cosmetics•New York City, NY

1d•$27 - $31•Onsite

About The Position

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com. We are seeking a talented and creative Makeup Artist to join our Prince Street Flagship store. The ideal candidate will have a strong passion for beauty and aesthetics, with expertise in both makeup application and eyebrow shaping. Your role will involve providing personalized beauty services to customers, promoting products, and enhancing the overall shopping experience while upholding the brand image.

Requirements

Prior experience in providing professional makeup application, brow services and exceptional guest services
Flexible and able to work varying schedules – days, evenings, weekends, and holidays
Ability to attract prospective clients, maintain an active clientele portfolio and drive sales
Adept at positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
Strong verbal communication and interpersonal skills
Has an aptitude to learn and communicate product knowledge
Ability to stand and bend frequently and lift and/or move up to 15 lbs

Nice To Haves

Esthetician license is a plus

Responsibilities

Makeup Application: Provide professional makeup services, including consultations and application.
Educate customers on product usage and application methods.
Stay updated on current makeup trends and product innovations.
Customer Service: Greet customers warmly and provide excellent service to ensure a positive shopping experience.
Build and maintain strong relationships with customers to encourage repeat business.
Leverage the in-store CRM system to strengthen customer loyalty and engagement.
Handle customer inquiries and complaints professionally and effectively.
Uphold the brand image and maintain a positive attitude.
Product Promotion: Assist customers in selecting products that best suit their needs and preferences.
Drive sales by creating and hosting store generated events.
Assist Store Management with new product launch training as needed.
Leverage creativity and industry insight to support continued business growth.
Store Operations: Open and close the store in accordance with company policies, including cash handling, safe counts, and daily reporting.
Maintain sales floor standards, ensuring all displays, testers, fixtures, are clean, stocked, and visually aligned with brand guidelines.
Uphold all safety, sanitation, and emergency procedures to ensure a secure environment for clients and team members.
Act quickly and professionally during emergencies, following company protocols and supporting leadership response.
Execute daily operational checklists.
Serve as team lead in the absence of Store Manager or Assistant Store Manager.
Perform cycle counts and assist with inventory audits to ensure stock accuracy
Replenish product from back stock to sales floor
Support visual merchandising updates, resets, and planogram execution
Maintain stockroom organization, cleanliness, and safety standards