About The Position

Under direction and consultation from the Makerspace Coordinator, the Makerspace Technician will work with other members of the Innovation Wyrkshop staff to help troubleshoot and maintain machines and equipment. The Makerspace Technician will also be responsible for leading tours to visiting groups and on occasion help to host events, camps, and classes for all makerspace users.

Requirements

  • High school diploma or equivalent
  • Good communication skills, both written and verbal.

Nice To Haves

  • Previous customer service experience is preferred but not required.
  • Ability to work independently and in a team
  • Have a positive attitude and willingness to learn.
  • Demonstrated ability to adapt to dynamic situations

Responsibilities

  • Demonstrate creative problem-solving instincts and ability to quickly learn and utilize non-traditional tools. Have an interest in or experience with makerspace hardware and software.
  • Interact, assist, and engage effectively and positively with a diverse population of educators, UW students, faculty, staff, and members of the Laramie community.
  • Remain positive, enthusiastic, flexible, and upbeat in the face of challenges.
  • Provide service to the UW community by answering questions, assisting visitors and users with projects and questions, providing troubleshooting, and promoting Wyrkshop resources.
  • Have an interest in or demonstrated ability to provide small group instruction, orientation, workshops, and tutorials. Makerspace Outreach Specialists may deliver brief onsite lessons, including K-12, college and general public programs. Instruction may often include creating and developing special event materials, handouts, and online resources for participant use.
  • Maintain all machines and equipment throughout the makerspace.
  • Demonstrate strong verbal, writing, and presentation skills.
  • Represent the Wyrkshop at event planning and functions, or other meetings and events, which may include reporting on projects, planning collaborations with CEAS and UW Outreach Coordinators as well as the Makerspace Coordinator.
  • Attend staff meetings and/or training sessions to achieve Wyrkshop objectives, encourage teamwork, strengthen and promote communication, and enhance professional growth.
  • Perform other duties as required or assigned.

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What This Job Offers

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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