Makerspace Lab Specialist (Grant Funded Position - Contingent II)

Maryland Connect • Patuxent Riding, MD

7d

About The Position

The Makerspace Lab Specialist oversees the EIC makerspace facility, fosters innovation, and hands-on learning. The Makerspace Lab Specialist will play a vital role in ensuring a smooth and efficient operational flow in the EIC while providing a welcoming environment for guests and managing the use of state-of-the-art makerspace equipment. This position is a blend of technical prowess, educational insight, administrative acumen and creative flair. As the Makerspace Lab Specialist, you will be the heartbeat of the EIC makerspace, ensuring its seamless operation and user satisfaction.

Requirements

• Technical proficiency in makerspace technologies, tools and equipment.
• Understanding of computer software related to design and fabrication.
• Instructional skills with the ability to design, develop and deliver effective training sessions, workshops and instructional materials for diverse user groups.
• Knowledge of safety protocols, risk management and hazard identification associated with the tools and equipment in the makerspace.
• Excellent interpersonal communication skills with the ability to handle inquiries from guests, staff, and students with diplomacy and professionalism.
• Customer service and the ability to establish and maintain effective work relationships.
• Bachelor’s degree required.
• Four years of work experience in a customer/consumer related field.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Makerspace Equipment Management and Maintenance (25%) Oversee the maintenance, repair, and procurement of makerspace equipment. Conduct routine safety and operational checks of all tools and equipment. Maintain an inventory of equipment, supplies and materials allocated to the Makerspace.
• User Assistance Training & Safety (20%) Develop user and safety guides for all equipment and oversee equipment training for users. Provide assistance, guidance to makerspace users on various tools, technology and equipment. Update and enforce makerspace policies and procedures to maintain a safe and inclusive environment.
• Program Development Implementation (15%) Develop and implement innovative programs and workshops to engage users and foster a culture of creativity and innovation. Collaborate with faculty and staff to integrate makerspace resources into their curriculum. Collaborate with academic computing and faculty to integrate maker space course content on Blackboard.
• Administrative Duties (15%) Manage reservations, scheduling and usage records for the Makerspace and EIC. Manage security protocols during opening and closing, ensuring the safety of equipment and the integrity of the EIC building. Maintain a log of work orders and needed repairs within the building.
• Point-of-contact for EIC (10%) Serve as a point-of-contact for visitors, guests and staff entering the EIC building. Instruct guests and visitors on electronic and manual check-in processes. Maintain electronic and hardcopy visitor logs including verification of identification. Provide weekly and monthly data points on visits and other key points identified by the EIC management team.
• Community Outreach and Engagement (5%) Promote the makerspace to the wider community through events, workshops and collaboration.
• All Other Duties as Assigned (5%).
• Serve as the lead technical support for the EIC (5%)

Benefits

• Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave and annual leave; 10 paid holidays per year, tuition remission and supplemental retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level