GENERAL DESCRIPTION Performs various library functions and clerical duties, primarily in the Electric City Creative makerspace. Works independently and collaboratively with other departmental staff as needed to develop, prepare, and lead programs for patrons and/or using ECC equipment. Fulfills the needs of patrons and helps in answering directional questions. REPORTING TO Sara Leady SUPERVISION EXERCISED None. EXAMPLES OF WORK PERFORMED (These tasks are illustrative only; to carry out the day-to-day functions of the job, other duties may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position.) Answering directional and procedural inquiries. Advising patrons concerning the library and its services, resources, and policies. Giving instruction in the use of the Electric City Creative Makerspace equipment and location of materials. Instructing in the operation of library equipment. Answering reference and other information requests. Answering incoming calls; providing guidance and assistance, routing calls to appropriate personnel or department; taking messages. Assisting and instructing patrons in the use of public copiers and printers. Assisting patrons with internet and word processing computers. Maintaining a safe work environment and ensuring safe use of the ECC. Assists in changes of daily work schedule due to unexpected public demands. Maintains office equipment including providing paper for copiers and printers as needed. Takes applications for library cards during outreach programs. Maintains confidential patron records and preserves confidentiality of said records. May fill in other positions within Adult Services or the library system. Conducts tours of the Electric City Creative for visiting groups. Required to work nights and weekends. Plans, prepares, and conducts a regular schedule of programs in the Electric City Creative as assigned (including travel to branches to present programs as needed). Handles one-on-one appointments with patrons covering the use of ECC equipment. Maintains ECC meeting space and creative areas and stations. Enters data into computers and the library’s website and calendar. Maintains statistical information regarding program attendance and other reports as necessary. Maintains and orders programming, office, and equipment supplies. Performs other related duties as required.
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Job Type
Full-time
Career Level
Entry Level