Major Gifts Seasonal Assistant

Ravinia Festival Association•Highland Park, IL

1d•$17

About The Position

The Development Seasonal Assistant supports Ravinia’s Development Department as an integral member of the Major Gifts team, supporting meaningful relationships with Ravinia’s most generous supporters. With a strong focus on donor care and engagement, this role helps deliver thoughtful, professional, and personalized experiences through a range of administrative tasks. During the summer season, this position helps with the planning and execution of major donor stewardship and sponsorship events, and assignments that keep the Major Gifts team on track and helps to ensure Ravinia’s donors feel welcomed, valued, and connected to the organization’s mission. This position offers a unique opportunity to gain hands-on experience in major gift fundraising and special projects for North America’s oldest outdoor music festival and a leading not-for-profit arts organization.

Requirements

Demonstrated excellence in customer service with a focus on delivering personalized experiences
Skilled in prioritizing and managing multiple projects in fast-paced environments
Strong active listening and interpersonal communication abilities
Exceptional attention to detail with a commitment to accuracy and quality
Proven ability to build and maintain professional relationships
Quick and effective problem solver in dynamic or challenging situations
Collaborative team player with a positive and adaptable attitude
Proficient in Google Workspace and Microsoft Office
Experience with or agility to learn new systems such as AudienceView, Monday.com, or similar preferred platforms

Nice To Haves

At least two years of college, or college graduate preferred
Experience in events, administrative support, or customer service preferred

Responsibilities

Serve as a primary point of contact for major gift donors, providing a high level of customer service when handling major donors’ events, ticketing, parking, dining or other requests.
Learn and utilize Ravinia’s software platforms to reserve, sell, and exchange tickets; place dining reservation requests; process donations; manage waitlists; and accurately log donor interactions.
Draft donor correspondence and prepare mailing materials, including mail merges from existing files, format and print letters, envelopes and mailing labels.
Assist in the execution of meaningful and customized stewardship opportunities for Ravinia’s major gift, planned giving, and Silver Circle (25+ years of giving) donors.
Develop creative materials, generate correspondence, and track guest attendance for donor and sponsor stewardship opportunities.
Support donor benefits fulfillment and assist with timely gift acknowledgment processes.
Act as an onsite donor resource at Ravinia’s private dining venues, and other Ravinia restaurants during concert evenings throughout the summer season.
Assist in sponsor recognition tracking, ensuring accuracy of sponsor listings in the Ravinia program magazine and on park signage. Maintain and organize event photos and documentation in Google Drive.
Provide support for Development events including, but not limited to: Music Matters (Saturday, May 9, 2026) Campaign Events (ongoing) & Opening weekend (Friday, July 10, 2026) Women’s Board Gala Benefit (Saturday, July 11, 2026)
Special projects and other duties as assigned, including providing administrative support for the Development department, auxiliary groups, and donor concierge services.
Provide front desk/reception support as needed.