Major Account Manager

Emerson Career Site
12hRemote

About The Position

Job Description: We are seeking an experienced and dynamic Strategic Account Manager specializing in Aerospace and Defense to join our team. As a key member of our sales organization, you will be responsible for leading and growing relationships with our premier customers in the ADG sector. The ideal candidate will possess a deep understanding of the industry, a strong technical background, a consistent track record of successful account management, and the ability to drive business growth through strategic partnerships. The role is a high-impact opportunity to further develop our premier strategic enterprise accounts within our ADG sector and enable continued success and growth in NI’s overall Aerospace/Defense/Government Strategy. The successful candidate will have responsibility for developing and driving an Account Growth Plan in partnership with key partners and leads a cross functional team to establish NI as a trusted advisor and partner to our customers success.

Requirements

  • Bachelor’s degree or equivalent experience in Engineering, Business, Sales, Marketing, or a related field.
  • US Citizenship
  • Proven experience in senior-level account management within the aerospace and defense industry or experience as a design or test engineer using NI products.
  • Have, or be willing to take, residence near assigned accounts.

Nice To Haves

  • Strong understanding of aerospace and defense technologies, products, and market dynamics.
  • Experience selling to engineering leadership, including directors and VPs.
  • Excellent communication, negotiation, and social skills.
  • Strategic problem solver with the ability to develop and implement effective account plans.
  • Results-oriented with a track record of achieving and exceeding sales targets.
  • Prior hands-on experience with NI Software and Hardware products
  • Geographically located in close proximity to Melbourne Florida

Responsibilities

  • Customer Relationship Management:
  • Cultivate and maintain positive relationships with key decision-makers and customers within assigned aerospace and defense accounts at both the engineering and leadership levels.
  • Understand customer’s needs, challenges, and goals to provide tailored solutions and ensure customer success.
  • Account Growth and Retention:
  • Develop and implement account plans to achieve and exceed revenue targets.
  • Proactively address any issues or concerns to ensure customer retention and dedication.
  • Collaborate with internal teams, including sales, marketing, and product development, to develop and implement strategic account plans.
  • Stay informed about industry trends, competitive landscape, and customer needs to identify new business opportunities.
  • Forecasting and Reporting:
  • Provide accurate and timely sales forecasts, reports, and updates to senior management.
  • Use CRM systems to maintain detailed account records and supervise sales activities.

Benefits

  • At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow.
  • We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams.
  • Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive.
  • Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact.
  • We believe diverse teams, working together are key to driving growth and delivering business results.
  • We recognize the importance of employee wellbeing.
  • We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs.
  • We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more.
  • Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
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