Maintenance Technician - University Station (Student Living)

Greystar•Norwood, OH

19h•Onsite

About The Position

This position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. The role involves completing assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. It also includes completing the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins, which involves pre-move-out inspections, creating a “punch” list, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting completed work. The technician is responsible for following procedures for accessing and obtaining materials, supplies, equipment, and tools, tracking inventory, and notifying the maintenance supervisor about re-ordering needs. Documentation and other paperwork must be completed in a timely, accurate, and complete fashion. The role also assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing, performing general cleaning, and painting. The position supports cost-cutting and expense control programs by fixing rather than replacing parts and practicing correct tool usage. Compliance with Greystar’s safety and risk-management policies is crucial, including attending safety meetings, completing required OSHA training, and reporting accidents promptly. The technician may periodically inspect work performed by contractors and assist in routine property inspections to identify safety concerns and communicate physical needs to management. Adherence to established policies and procedures, monitoring regulatory compliance, and practicing proper safety techniques are also key. The role encourages identifying areas for improvement and staying abreast of current changes in technology, processes, and industry standards through training and research.

Requirements

Ability to perform technical and mechanical work.
Knowledge of established policies, procedures, safety standards, and code requirements for repairs.
Ability to diagnose the source or cause of defects or problems.
Ability to complete “make-ready” processes for vacant apartment homes.
Ability to track inventory and manage supplies.
Ability to complete documentation and paperwork accurately.
Knowledge of Greystar’s safety and risk-management policies.
Ability to attend and participate in routine safety meetings and complete required training on OSHA and other safety related laws.
Ability to report accidents and incidents promptly and accurately.
Ability to inspect work performed by contractors, vendors, and service providers.
Ability to conduct routine and periodic property inspections.
Knowledge of regulatory requirements, organizational standards, and operational processes.
Ability to practice proper safety techniques and report malfunctions or safety issues.
Ability to identify areas for improvement and offer suggestions.
Commitment to keeping abreast of current changes in technology, processes, and standards within the industry.

Responsibilities

Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.
Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.
Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.
Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
Identifies areas for improvement and offers suggestions to improve efficiency and productivity.
Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
Your birthday off after 1 year of service!
Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Weekly, monthly, and/or quarterly bonus programs (for Onsite Property Positions).