Maintenance Technician, Mainstay Suites Watford City, ND

Hotel Equities•Watford City, ND

16d•Onsite

About The Position

The Maintenance 1 is responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the hotel. This role also involves the administration of the company’s maintenance and life safety programs, including purchasing, preventative maintenance, equipment repairs, hotel security, life safety, and supervision of the maintenance department. The technician is expected to provide warm, knowledgeable service and helpful guidance to reassure guests.

Requirements

High School diploma /Secondary qualification or equivalent.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays

Nice To Haves

Preferred knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment.
Preferred knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption.

Responsibilities

Ensure customer satisfaction at all times, modeling and adhering to the Guest Service Standards
Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests and vendors.
Ensure proper operations of the hotel’s equipment and systems, to include life safety, telecommunications, key control, HVAC, plumbing, mechanical, electrical, pool, kitchen equipment, laundry equipment and any other related systems and equipment.
Ensure maintenance request orders are handled in a prompt and courteous manner including logging and follow up.
Communicate with Assistant General Manager, OM and/or General Manager on a regular basis regarding the specific and overall condition of the building structure(s), related systems.
Supervise any external contractors who may be employed by the hotel to carry out maintenance work.
Adheres to all work rules, procedures and policies established by the company.