Maintenance Technician - Brand-New, Lease-Up Apartment Community
About The Position
UDR, Inc. and its affiliated companies are seeking a Maintenance Technician to join our team at a brand-new, lease-up apartment community located in Riverside, CA. Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day? As a Maintenance Technician , every day is an opportunity for you to deliver first-class service in turn achieving customer happiness and resident retention. Essential Functions: Respond to common area and resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization. Maintain the overall appearance and cleanliness of the community as assigned including grounds, amenities, building exteriors, market ready units, interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately. Ensure that apartments are ready for occupancy as directed by the Service Manager. May be required to perform various tasks and as needed including electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed. Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory. Provide superior customer service to internal and external customers. Comply with all Company policies and procedures related to employment. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. Perform other duties as assigned or as necessary.
Requirements
- Maintenance experience in the multi-family, hospitality, or similar industry
- Competency in residential plumbing, electrical, appliance repair, painting, and drywall
- Customer service experience
- Proficient in the use of modern technology, especially computers and smartphones
- Valid driver’s license and rotating on-call responsibility required
Nice To Haves
- Knowledge of and experience in HVAC and carpentry a plus
- EPA Type II or Universal certification preferred
Responsibilities
- Respond to common area and resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
- Maintain the overall appearance and cleanliness of the community as assigned including grounds, amenities, building exteriors, market ready units, interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately.
- Ensure that apartments are ready for occupancy as directed by the Service Manager.
- May be required to perform various tasks and as needed including electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed.
- Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory.
- Provide superior customer service to internal and external customers.
- Comply with all Company policies and procedures related to employment.
- Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
- Perform other duties as assigned or as necessary.
Benefits
- We offer a comprehensive benefit package
- Company matched 401(k)
- Vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays
- Discounts to live in our best-in-class communities
- Tuition reimbursement
- Company sponsored events
- Community service days
- Annual President's Club, honoring our associates for their exceptional customer service and operational excellence.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
