Maintenance Technician

Fortis Property Management•Charlotte, NC

19m•Onsite

About The Position

Fortis Property Management prides itself on employing thoughtful, innovative, and outgoing team members. The company maintains a competitive commission and bonus structure and promotes internal advancement, believing that future leaders come from current team members. The Maintenance Technician is responsible for helping maintain the cleanliness of the facility and grounds, cleaning and restoring recently vacated apartment homes, and advising the Maintenance Supervisor on maintenance problems and solutions. Key duties include ensuring timely completion of all work orders, providing same-day services, and conducting daily community walks to document needed repairs. The role requires knowledge of all utility cut-offs and daily communication with the Maintenance Supervisor regarding progress, follow-up, or complications. The technician is also expected to produce 5-day turns on vacant units, assume scheduled emergency on-call duty, and assist in maintaining the maintenance shop by advising on stock levels. Providing superior customer service and ensuring high-quality customer satisfaction are crucial. Additionally, the technician assists in achieving budgeted maintenance expenses and the annual budget plan. Administrative duties include maintaining a professional image and attitude, attending instructional training classes, and adhering to all Fortis Properties Management policies and procedures, including Fair Housing, ADA, OSHA, and EPA policies.

Requirements

High School graduate or equivalent
2 years prior property maintenance experience or related field
EPA required
HVAC Certification required
General property operations knowledge
Appliance Repair skills
Electrical skills
Plumbing skills
Safety knowledge
Professional image

Nice To Haves

Some Vocational/Technical school and/or college
CPO preferred
Pool care

Responsibilities

Help maintain cleanliness of the facility and grounds
Clean/restore recently vacated apartment homes
Advise the Maintenance Supervisor of maintenance problems and solutions
Ensure all work orders are completed in a timely fashion
Provide same day services on work orders
Walk the community daily documenting needed repairs
Knowledge of all utility cut offs
Daily communication with the Maintenance Supervisor to discuss progress, follow-up, or complications regarding maintenance activities
Produce 5 day turns on vacant units
Assume emergency on-call duty status as scheduled
Assist in maintaining the maintenance shop/advise the Maintenance Supervisor as to stock levels of supplies and equipment
Provide superior customer service/ensure the highest of quality customer satisfaction
Assist in achieving budgeted maintenance expenses as well as the annual budget plan
Other duties as delegated
Maintain a professional image and attitude
Attend instructional training classes as scheduled by the Maintenance Supervisor
Adherence to and proper implementation of all Fortis Properties Management policies and procedures
Knowledge of and adherence to Fair Housing policies and procedures
Knowledge of and adherence to ADA, OSHA, and EPA policies and procedures