Maintenance Technician III

COMMUNITY HOUSING PARTNERS CORP•Triangle, VA

4d•$29 - $34

About The Position

The Maintenance Technician III is responsible for ensuring the physical aspects of the assigned property(ies) meet CHP quality standards and applicable laws. The position has overall responsibility for the maintenance, upkeep, and repair of the electrical and mechanical systems, appliances, buildings, and grounds. This position represents the minimal requirements for properties with only one maintenance staff; however, this person may work as the lead person on a 2-person maintenance team. Responsibilities include but are not limited to: prioritizing jobs/work orders and assigning tasks to maintenance team, diagnosing problems and completing repairs in a timely manner so all aspects of the physical plant are functional at all times, ensuring apartments are turned over and ready for new residents within 5 days of vacancy, providing a high degree of aesthetic appeal through regular and thorough maintenance of all aspects of the property, and maintaining culture of employee and resident safety. As a key member of the property management team, the Maintenance Technician III must demonstrate a positive, helpful, and courteous customer-focused demeanor and excellent communication skills in dealing with residents, coworkers, and subcontractors. Employee must possess/maintain a valid driver's license and driving record consistent with current CHP insurability guidelines and must provide their own reliable transportation to/from work; company vehicle, if available, is for work-related travel only. Working hours may vary, but the customary schedule is Monday – Friday from 8:00 am - 5:00 pm, with a one-hour lunch break; and regular attendance/punctuality are required to maintain efficient operations and provide high-quality services. Nature of duties requires occasional evening and weekend hours, and overtime must be pre-approved by the Property Manager.

Requirements

H.S. diploma or equivalent GED preferred.
4 years’ general maintenance experience required; previous apartment maintenance highly preferred.
Proof of EPA (HVAC) Certification required: Minimum of Type II.
Employee must possess/maintain a valid driver's license and driving record consistent with current CHP insurability guidelines and must provide their own reliable transportation to/from work; company vehicle, if available, is for work-related travel only.

Nice To Haves

Formal training in one or more trades (Electrical, Mechanical, Construction, Plumbing, etc.) is highly preferred.
Prior supervisory experience, preferred.

Responsibilities

Effective collaboration with the Property Manager and on-site staff.
Responsible for carrying a cell phone always when on duty and on call, and answering all service calls within 20 minutes.
Responsible for reporting to the property within 1 hour of an emergency maintenance call when on-call.
Respond to regular service calls within 24 hours.
Obtain work orders from the Property Manager, prioritize and assign work, and delegate maintenance tasks to up to one other staff person daily.
Ensure work orders are completed as assigned by the Property Manager or Regional Manager and a copy of their work order is left in the Resident’s apartment, or that manager is notified of any scheduled work orders that cannot be completed that day due to lack of parts, unable to enter apartment, need for an outside vendor to assist, etc.
Work with the property team (Property Manager and other on-site staff) to schedule and participate in on-call rotation coverage for evening, weekend, and holiday coverage.
Work with the property team to supervise, and/or perform all painting, carpet cleaning, electrical, carpentry, plumbing, and HVAC work on the property.
Work with the property team to schedule monthly pest control and assign a CHP maintenance worker to accompany or accompany a pest control worker to all units.
Work with subcontractors to coordinate on-site jobs, notify the Property Manager if any challenges arise while the subcontractor is completing the job, and perform final inspection of all work done on the property by outside contract workers.
Ensure Voyager has complete notes on the status of all work orders, and the record is updated when complete.
Responsible for ensuring overall maintenance of interior and exterior public spaces, including lawn and landscaping maintenance, snow removal, trash removal, and housekeeping support as needed.
Schedule and perform annual apartment inspections, and maintain records of all monthly and annual preventive maintenance for the property in order to meet regulatory agent inspection and company expectations.
Coordinate with the Property Manager to purchase all needed supplies and materials within budgetary constraints.
May mentor less experienced maintenance staff if the property is large enough to constitute multiple maintenance positions.
Adhere to all maintenance policies and procedures manuals.
Adhere to all OSHA regulations and company safety policies are followed so that the property’s safety procedures are compliant.
Attend daily property staff meetings to discuss work orders, budget compliance, ongoing vacancies, move-ins/move-outs, etc., as needed.
Responsible for wearing and maintaining the required uniform when on duty to ensure a professional and easily recognizable appearance at all times.
Responsible for proper usage of the company maintenance phone, including carrying the phone at all times when on-duty/on-call, responding promptly to all calls, and adhering to data usage limits.