About The Position

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We love all pets like our own We’re the future of the pet industry We’re here to improve lives We drive outstanding results together We’re welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco. Position Summary The Level III Automation Maintenance Technician serves as the subject-matter expert for highly automated distribution environments. This role leads complex troubleshooting, drives automation performance improvements, partners with vendors on integrations/upgrades, and mentors the maintenance team. The Level III ensures maximum system uptime and reliability across conveyors, robotics, AutoStore, sortation, PLCs, and networked control systems.

Requirements

  • 6+ years experience in automation, robotics, conveyor/sortation, or complex electro-mechanical systems.
  • Strong PLC troubleshooting skills (Allen-Bradley, Siemens, or equivalent).
  • Experience with AutoStore, goods-to-person systems, or major integrator platforms.
  • Ability to lead teams, collaborate with engineers, and influence cross-functional partners.
  • Strong analytical ability with a continuous improvement mindset

Responsibilities

  • Expert Troubleshooting & System Optimization Lead diagnosis of high-complexity mechanical, electrical, and controls issues (PLC logic, I/O, communications, VFD tuning, servo systems).
  • Execute advanced repairs, system calibrations, and performance optimizations for AutoStore, robotics, AS/RS, conveyors, and sortation technologies.
  • Interpret and modify PLC logic with vendor support as needed.
  • Automation Reliability & Continuous Improvement Own root-cause analysis for chronic failures; develop long-term corrective solutions.
  • Identify component, design, and process improvements to reduce downtime and increase throughput.
  • Support major shutdowns, overhauls, and capital equipment installations.
  • Technical Mentorship & Leadership Train Level I and II Technicians; provide ongoing coaching and skill development.
  • Lead shift coverage planning for automation support.
  • Act as primary liaison with Bastian, AutoStore, robotics integrators, and IT/Engineering partners.
  • Safety & Compliance Champion Drive a safety-first culture; model perfect LOTO and hazard-assessment practices.
  • Lead safety improvements, audits, and cross-functional training.
  • Maintain expert-level documentation, CMMS accuracy, and vendor service logs.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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