Maintenance - Facilities Resort Technician

Kalahari Resorts & Conventions•Wisconsin Dells, WI

10h

About The Position

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  Kalahari Resorts & Conventions is seeking a Maintenance Tech. In this role, you will be responsible for performing skilled repairs to the building/equipment, and to always maintain the best possible conditions, with the least amount of inconvenience to the guests.  As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll respond quickly to maintenance requests and perform preventive repairs to help create a seamless guest experience free from disruptions. Your work behind the scenes directly contributes to the resort’s reputation for excellence and ensures every visit feels welcoming and worry-free.

Requirements

High School Diploma or equivalent and one year of experience performing general handyman work (basic carpentry, minor electrical/HVAC/plumbing, painting, furniture repair, etc.). Trade School and/or College course work in related field helpful.
A leadership style rooted in collaboration, respect, and service to others.

Nice To Haves

Previous experience working in the hospitality industry is preferred, but not required

Responsibilities

Make repairs and maintain resort and condominium rooms to include but not limited to: programming televisions, replacing light switches, receptacles, light bulbs and fixtures, furniture repair, minor plumbing repairs (clogged drains, copper pipe, change washers, change handles, drain fittings, etc.), repair water lines, test-clean-repair swimming pools and spas, paint designated areas, repair and finish sheet rock, repair all types of wall coverings, and repair and program hotel electronic lock systems.
Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the manufacturer’s preventative maintenance programs.