Maintenance Tech 3 - Montreal Courts, Minneapolis

Goldmark Property Management•Minneapolis, MN

20h•Onsite

About The Position

The Maintenance Technician 3 is a critical member of the team responsible for solving problems for residents, ensuring requests and repairs are made in a reliable, timely, and safe manner. This role involves identifying and resolving problems, completing service requests, and making repairs in accordance with operating and safety standards. The Maintenance Technician 3 is expected to embody Goldmark's vision of creating a better living for customers and communities, focusing on delivering exceptional customer service and quality to make residents feel at home. The position requires taking pride in serving others and delivering a caring and professional experience for residents, client-owners, and fellow team members.

Requirements

Previous maintenance experience, handyman skills, and knowledge in maintenance repairs.
High attention to detail.
Takes pride in seeing a job through completion.
Works with others to train and pass on knowledge.
Enjoys interacting with residents while performing maintenance duties.
A High School degree, GED or equivalent.
Must have vehicle, valid driver’s license, acceptable driving record and meet company insurability requirements.
Equivalent education with one or two-years related experience and/or training.
Demonstrated proficiency and quality of advanced maintenance skills.
Ability to operate common office equipment, basic computer skills and mobile devices.
The ability to train and mentor others in various locations.
Business needs and/or state, local and federal laws may dictate required certifications and licensure for a region or specific location.

Responsibilities

Complete assigned Service Requests related to repairs and upkeep of properties, including heating, plumbing, electrical, appliances, carpentry, flooring, HVAC, and other general repairs.
Recommend replacement or repair, as necessary.
Ensure that all work completed is professional and cleaned up before leaving residents' homes.
Perform plumbing tasks such as boiler maintenance, p-traps, garbage disposal, CPO license tasks, soldering, and diagnostics.
Build and maintain long-term relationships with residents by addressing and responding to requests, questions, and concerns, making referrals to manager or maintenance team members as appropriate.
Apply advanced mechanical knowledge including pump, heating & cooling, thermostat, and zone valve R&R.
Demonstrate a good understanding of how to change faceplates, outlets, GFIs up to 220v, breakers, testers, and meters.
Prepare open apartments for rental within 24 to 72 hours, which may include coordinating the work of other staff or vendors.
Complete and document daily building inspections with a focus on proactive maintenance.
Work on-call evenings, holidays, and weekends on a rotational basis.

Benefits

PTO that grows with tenure, with extra paid days every work anniversary.
Up to 120 hours of PTO each year, plus 8 paid holidays.
Access to on-demand pay for hourly team members.
4 “YOU” Days (32 hours) and 16 paid volunteer hours each year.
Years-of-service recognition for milestones.
Leadership development programs for professional growth and career advancement.
Choice from 3 medical plans, 2 dental plans, and vision coverage options.
Annual company HSA contribution.
401(k) plan offering up to a 5% company match (vested immediately after eligibility requirements are met).
Access to an Employee Assistance Program (EAP) plus a range of voluntary benefits and life insurance options.
Income-replacement benefits for qualifying life events.
Wage starting at $25 per hour (and more based on experience).
Potential to earn up to $5.21 more per hour with incentives.
Tools provided, valued over $1,100.
Company Cell Phone, Uniform, and Vehicle Allowance.
Up to a 20% rent discount for living and working with Goldmark.