Maintenance Support Tech I or II

Texas Department of Transportation•Bonham, TX

27d

About The Position

Maintenance Support Tech I: Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor. Maintenance Support Tech II: Performs administrative support-related work in a maintenance office or district headquarters. [Work requires contact with high-level managers, executives, governmental officials and private entities.] [Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.

Requirements

High School Grad or Equivalent in general education
Valid driver’s license. This position requires driving a state vehicle.
Maintenance Support Tech I:No Experience Required. (Experience can be satisfied by full time or prorated part time equivalent).
Maintenance Support Tech II:1 YEAR in administrative or clerical support, customer service, or related experience.(Experience can be satisfied by fulltime or prorated parttime equivalent) Related college education or relevant technical training may be substituted for experience on a year per year basis.

Nice To Haves

Office management practices and procedures
Inventory/stock control procedures
Purchasing methods and procedures
Dealing courteously and effectively with the public
Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
Preparing and maintaining confidential and sensitive records, files, and reports
Using computers, applicable programs, applications, and systems
Follow verbal and written instructions
Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
Protects sensitive and confidential information.
Maintains composure when handling problems, stressful situations, continuous change, or unexpected developments
Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision.

Responsibilities

Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
Assists district personnel with annual inventory of supplies, stockpiles and minor equipment.
Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed.
Edits correspondence, reports, forms, and documents for proper format, spelling, grammar, punctuation, typographical errors, syntax, style, sentence structure, content, and clarity.
Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
Monitors the use of equipment and transfers.
Reviews, prepares and/or negotiates applicable program purchases for services, office materials, supplies, tools and/or equipment and monitors contracts.
Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, and travel arrangements.
Processes receipts and invoices for payment.
Performs other job responsibilities as assigned.
Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications.
Maintains materials inventory.