Maintenance Supervisor

Fortis Property Management•Nashville, TN

4d•Onsite

About The Position

Fortis Property Management Job Description Job Title: Maintenance Supervisor Weekly Hours: 40 Department: Maintenance Prepared by: Human Resources Reports to: Community Manager Position Overview: The Maintenance Supervisor is responsible for all on-site maintenance operations at 500 Fifth Apartments, a mid-rise community in Downtown Nashville featuring 170 residential units across 9 floors. This role is ideal for a hands-on, experienced maintenance professional with strong leadership skills and a commitment to maintaining high standards in curb appeal, unit readiness, resident service, and overall asset preservation. Why work for us? Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you. And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today Principal Duties and Responsibilities (Essential Functions) : You work alongside a team of leasing agents in the office and maintenance technicians and groundskeepers. All under the direction of your property/community manager. There, your contribution to the team is specifically:

Requirements

High School graduate or equivalent
Vocational/Technical school and/or college
Continuing Education
2-3 years prior property maintenance experience or related field
2 years supervisory experience
HVAC Certification
General property operations Certification and/or proven aptitude in the repair of HVAC systems, appliances, plumbing, and electrical systems
Pool care and/or CPO license where applicable
Equipment/Irrigation and Electronic Access Gate repair
Strong communication skills both orally and written
Good decision making ability
Professional image
Leadership skills

Responsibilities

Achieve budgeted maintenance expenses
Assist in the achievement of the annual budget plan
Make recommendations to the Community manager in regards to the purchasing of supplies and equipment
Physical condition of the community, including the condition of vacant apartments
Advise the Community Manager of maintenance problems and solutions
Ensure all work orders are completed in a timely fashion
Provide same day services on work orders
Walk the community daily noting needed repairs
Knowledge of all utility cut offs
Establish and maintain preventive maintenance program
Carefully monitor turnover trends
Daily communication with the Community Manager to discuss progress, follow-up, or complications regarding maintenance activities
Participate in the development and implementation of an ongoing property maintenance and improvement plan
Produce timely turns on vacant units
Assume emergency on-call duty status as scheduled by yourself and the manager
Maintain maintenance shop
Provide superior customer service
Follow up on work orders to ensure the highest quality of customer satisfaction
adherence to ensure resident, associate, and visitor safety as well as property safety
Maintain a professional image and attitude and expect the same from all maintenance associates
Adherence to and proper implementation of all Fortis Properties Management policies and procedures
Assign daily work duties to service staff
Schedule on call maintenance coverage, in partnership with the manager
Knowledge of and adherence to the following: Fair Housing policies and procedures ADA, OSHA, and EPA policies and procedures
Other duties as needed or required