Maintenance Superintendent

First Realty Management Corp•Boston, MA

26d

About The Position

A family-owned and privately held property management company, First Realty Management has more than 70 years of experience with the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm. At the core of it all, our talented employees make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and opportunities to learn from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else – we always put our team members first. A maintenance superintendent position is available for an independent, highly self-motivated individual with superior technical, hands-on knowledge of electrical, plumbing, carpentry, HVAC, boilers, groundskeeping and general maintenance work. As this individual will be responsible for hands on work, as well as supervision, they must have the ability to work directly with independence, as well as possess the ability to supervise, mentor, and diagnose/troubleshoot as necessary. This person will be work with groundkeepers to maintain outdoor, community spaces, and will be responsible for indoor pool maintenance. In addition, this person will be working with various systems, hence, they must be computer literate with strong technical acumen, and the ability to pick up systems quickly. This role will work regularly between properties in South Boston and Cambridge, with on-call expectations throughout Boston and surrounding areas. This is an outstanding opportunity for an individual who has demonstrated the ability to promote and maintain good resident relations and effectively prioritize and organize both maintenance and administrative work. Individuals must have the ability to communicate effectively with a wide range of First Realty employees, site staff, residents, vendors, contractors, suppliers, and others responsible for servicing the company and property. The individual should be service-minded and take pride in their work.

Requirements

Ability to respond effectively to site emergencies.
Ability to take initiative and be a self-starter.
Strong knowledge of electrical, plumbing, HVAC systems, carpentry, and general repair and maintenance duties.
Ability to diagnose/troubleshoot maintenance and groundskeeping matters.
Ability to prioritize responsibilities.
Experience with pool maintenance.
Ability to get to the site in a timely manner to respond to emergencies.
Ability to utilize basic computer skills enabling the use of First Realty computer programs.
Ability to read product instructions and safety materials.
Ability to fill out and complete work orders accurately.
Ability to communicate effectively with site staff and residents.
Ability to supervise and direct third-party vendors and contractors.
Ability to follow directions.
Ability to safely operate power tools, such as saws and drills.
Must be proficient with computers and be able to learn and effectively utilize various software programs such as Microsoft Outlook, Entrata, ADP, Real page, and ePMX.
Must pass a pre-employment physical before the start of work.

Responsibilities

Full-time position with regularly scheduled hours. Monday – Friday, 8:00 AM – 5:00 PM, ‘floating’ between properties in Cambridge, South Boston, with on call responsibilities throughout Greater Boston.
Works on budgets and manager’s plan items with the manager.
Responsible for accurate inventory control of tools, supplies, and materials, in conjunction with the manager.
Meets and communicates with the site manager daily to update each other on on-site issues.
Assumes on-call responsibilities for emergencies, shared with others where applicable.
Works with manager to coordinate contracts and oversee contractor activities.
Responds to daily emergency and routine service work orders in a professional and timely manner.
Maintains site appearance by collecting and discarding refuse from common areas and throughout the site daily.
Responsible for scheduling, performing, or supervising all janitorial duties.
Responsible for scheduling, performing, or supervising all unit turnovers.
Performs preventative maintenance schedule per site requirements.
Completes daily/weekly building and site inspections.
Groundskeeping work to include landscaping, cleaning, snow removal, flower maintenance, maintenance of outdoor common areas.
Mentor/train maintenance staff, providing support and guidance as necessary.
Diagnose issues proactively, troubleshoot as necessary, provide insight to Leadership/Management on upcoming needs/projects.
Maintain indoor pool, handling repairs as required.
Work overtime as required for snow removal and on-call.
Maintains a clean and well-groomed appearance, and wears company-issued uniforms.
Maintain courteous communication to residents at all times.
May be asked to perform work assignments at other sites, subject to any applicable contract provisions.
Work with different computer systems, at times, simultaneously.