Maintenance Staff

Hulsing Hotels/ Earth Fare / AccucareBristol, VA
Onsite

About The Position

The Maintenance Staff position is responsible for keeping all hotel equipment in good repair with minimal downtime by providing day-to-day maintenance. This role involves completing maintenance work orders from all departments in a timely manner, adhering to hotel standard operating procedures. The individual will continually work towards and support the improvement of engineering service to guests, other departments, and fellow team members. This role requires responding to guest repair requests, operating advanced electrical, plumbing, refrigeration, and boiler systems, and performing preventive maintenance duties.

Requirements

  • High School Education or GED
  • Minimum of two years experience in Maintenance
  • Effective problem-solving abilities
  • Excellent written and verbal communication skills
  • Well organized and able to prioritize tasks

Responsibilities

  • Respond and attend to guest repair requests
  • Acknowledge all guests according to company standards, anticipate and address guests concerns
  • Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems
  • Check for new maintenance requests from the PMS and update remarks once the task is completed
  • Interpret readings from meters & gauges and other measuring units
  • Prioritize and organize work assignments
  • Work under pressure situations and exercise good judgements
  • Maintain confidentiality of hotel guests and pertinent hotel information
  • Ensure security of guest room access and hotel property
  • Complete all reports required by brand and Hospitality Company for Quality Assurance tracking
  • Perform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps and HVAC
  • Test, troubleshoot and perform basic repair on all types of equipment
  • Regularly perform preventive maintenance duties in lubrication of equipment, changing of filters, checking of fire extinguishers and other duties to prevent major costly breakdowns as assigned
  • Operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality
  • Be available for any emergencies and act in an engineering capacity to protect guests and associates and preserve the building and its systems during the emergency
  • Monitor fire Alarm / Life Safety Systems, as necessary
  • Read and understand blueprints, schematic drawings, and technical parts breakdown
  • Keep productive throughout the shift by completing work orders, completing weekly walk-through items, and any other task that needs to be completed in the hotel when no work is assigned
  • Keep all tools and supplies secure throughout shift to prevent loss from theft
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
  • Performs other duties as assigned
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