Maintenance Operations Coordinator

North 40 Capital•Tacoma, WA

3d•Onsite

About The Position

The Maintenance Operations Coordinator plays a key role in supporting both maintenance operations and property management functions within a small, cross-trained team environment. This position is responsible for coordinating daily maintenance operations while also assisting with standard property management tasks as directed. This role requires flexibility, accountability, and a team-first mindset. While maintenance coordination is the primary focus, the expectation is that this position supports property management operations when needed. Priorities and workload will be directed by the Maintenance Supervisor to ensure balance and effectiveness. Who This Role Is For This position does not require prior maintenance or property management experience. Training will be provided. We are looking for someone who is motivated to learn, grow, and take ownership — not someone who already knows everything. The ideal candidate is: A strong communicator with good customer service instincts Organized and able to juggle multiple priorities Comfortable problem-solving and figuring things out A self-starter who takes initiative and follows through Open to feedback and eager to improve A team player who understands that in a small company, everyone helps where needed We are specifically looking for someone who wants an opportunity to grow within the company and is willing to learn the operational side of property management and maintenance coordination. Maintenance or property management experience is not required. What matters most is attitude, work ethic, and willingness to learn. Please note this is a full-time, in-office position.

Requirements

Strong organizational and time-management skills
Ability to take direction and execute consistently
Clear and professional communication skills
Comfortable working in a fast-paced, hands-on environment
Team-oriented mindset with willingness to support multiple functions
Ability to manage shifting priorities without losing accountability
Professional, solution-focused attitude
Clear and professional communication (phone, text, email)
On-site availability and ability to travel between properties

Responsibilities

Maintain daily oversight of all maintenance requests, ensuring they are reviewed, updated, scheduled, communicated, and properly closed out
Create and manage daily and multi-day schedules for maintenance technicians
Maintain constant communication with technicians to track location, progress, and status of work
Communicate with tenants regarding maintenance scheduling, access, updates, and expectations
Troubleshoot maintenance issues with tenants when appropriate to resolve requests without dispatching a technician
Identify tenant-responsibility maintenance items and coordinate proper billing when applicable
Ensure technician schedules are prepared at least 48 hours in advance
Coordinate with vendors as needed/directed by the maintenance supervisor, including meeting vendors on site when required
Ensure all work orders are properly documented with notes and photos
Assisting with move-in and move-out inspections
Supporting routine and special property inspections
Posting notices at properties as needed
Providing on-site support during busy periods, open houses, or special projects