Maintenance Coordinator

Shinda Management Corporation • New York, NY

8d • $40,000 - $45,000

About The Position

Shinda is looking for a Maintenance Coordinator, under the supervisor of the Property Manager, who is responsibble for coordinating tenant maintenance requests while providing comprehensive, pro-active service to tenants and owners. Essential Role and Responsibilities: Coordinate tenant maintenance requests and unit turnover maintenance Use independent judgment to handle maintenance request, and respond as appropriate. Utilize decision-making ability to problem solve and manage workflow efficiently. Prepare letters and other forms of written communications to tenants and owners. Manage recurring maintenance and billing. Process vendor status reports and billing associated with maintenance requests. Perform administrative duties in support of the Internal Operations Director. Create positive relationships with owners, tenants, vendors and co-workers. Receive the public and answer questions, in person and by telephone; respond to inquiries from residents, clients and others and refer, when necessary, to the appropriate person, official or department Collect and process rent (if applicable) Compose, type and edit correspondence, reports, memoranda and other material

Requirements

• High School diploma or equivalent
• At least two years of administrative experience
• Computer Skills
• Prior property management experience required

Nice To Haves

• Experience with property management software preferred.
• Spanish speaking preferred but not required.

Responsibilities

• Coordinate tenant maintenance requests and unit turnover maintenance
• Use independent judgment to handle maintenance request, and respond as appropriate.
• Utilize decision-making ability to problem solve and manage workflow efficiently.
• Prepare letters and other forms of written communications to tenants and owners.
• Manage recurring maintenance and billing.
• Process vendor status reports and billing associated with maintenance requests.
• Perform administrative duties in support of the Internal Operations Director.
• Create positive relationships with owners, tenants, vendors and co-workers.
• Receive the public and answer questions, in person and by telephone; respond to inquiries from residents, clients and others and refer, when necessary, to the appropriate person, official or department
• Collect and process rent (if applicable)
• Compose, type and edit correspondence, reports, memoranda and other material

Benefits

• Comprehensive Medical, Dental, Vision, Life, Disability, Flexible Spending Accounts
• Paid Time Off & Holidays
• 401K
• Incentive Bonus program
• Commuter Benefits
• Employee Assistant Program, Work | Life, and Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED