Maintenance Manager

EOS Hospitality•Kennebunkport, ME

About The Position

We are seeking a hands-on, solutions-oriented Maintenance Manager to support daily operations across our downtown Kennebunkport properties — Grand Hotel, Kennebunkport Inn, Boathouse Waterfront Hotel & Restaurant, Yachtsman Hotel & Marina Club, Lodge on the Cove, Cape Arundel Inn, and Cottages at Cabot Cove. This role provides direct maintenance assistance and preventative care while supporting the Grounds & Maintenance Manager in supervising operations and helping lead the maintenance team. This position is responsible for troubleshooting building systems (HVAC, plumbing, electrical, and general repairs), responding to service requests, coordinating vendors, supporting seasonal property readiness, and ensuring safety and compliance standards are met across multiple locations.

Requirements

2+ Years maintenance leadership experience, hotel/lodging environment highly preferred
Possesses a well-rounded set of maintenance skills including painting, patching, buffing, HVAC, mechanical, and general electric troubleshooting, and problem solving daily room maintenance issues.
Familiar with preventative maintenance programs and upkeep of management/delegation/tracking
Prior third party vendor relations
Demonstrates natural leadership qualities with a positive, team-focused attitude
Available and willing to work flexible hours based on business needs including weekdays and weekends.
Demonstrates strong communication, organizational, and problem-solving skills.
Expresses sincere enthusiasm for the role and passion for guest services.
Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused with constant interruptions.
Strong understanding of lodging operations; reservations, appropriate guest service etiquette, etc.
Posses an active US driver's license
Able to successfully pass a background check

Responsibilities

Respond to guest calls as requested using maintenance work order application. Prioritize and respond to these tasks in a timely manner. Update work order status using the assigned application.
Professionally speak with guests as needed to update status of work repair in guest rooms.
Complete additional projects and daily tasks as assigned by leadership including light work in furniture repair, carpentry, dry wall repair, painting, tile work, lighting, etc.
Work closely with housekeeping and guest services to ensure guest satisfaction of facilities functions in guest rooms, public areas, and exterior areas of the properties.
Ensure guest rooms, restaurant, and public areas are maintained to company standard. Inspect all areas during walk throughs to report task list items to leadership.
Use independent judgement and self-motivation to visually survey and clean public spaces and exterior spaces at the property. This includes changing of light bulbs, trash removal, parking area maintenance, and general clean up of outdoor and entry spaces.
Inspect and maintain company bicycles
Perform pool maintenance and cleaning
Assist with seasonal moving and set up of furniture to prepare winterized properties and staff housing.
Assist with all maintenance procedures related to opening and closing of seasonal property locations.
Complete preventative maintenance tasks on property’s systems/functions. Clean HVAC units, complete filter changes, etc.
Ensure maintenance areas and tool storage are kept tidy and safe at all times. Report unsafe work areas to leadership.
Be aware of and ensure compliance with OSHA requirements as well as city, state and/or federal code. Escalate any code concerns to leadership.
Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues.
Maintain safe and clear exterior walking areas including landscaping, waste removal, and snow/ice management. Key team player in winter snow and ice management.
If applicable, ensure company vehicles are clean and organized at all times. Remove any waste daily. Fuel as needed. Inspect for damage and repair needs.
If applicable, fuel company golf carts as needed. Inspect carts for damage and repair needs.
Attend departmental meetings and training sessions as required.
Use safe work practices daily. Report any unsafe areas to Maintenance Manager.
Understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
Comply with all time and attendance policies.
Comply with all uniform, dress code, and appearance standards.
Demonstrate a team-focused attitude and encourage collaboration.

Benefits

Employer-subsidized medical, dental, and vision insurance
Company-funded $25K in complimentary life insurance and $1K/mo. in disability
Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
Additional Health & Wellness benefits including prescription and gym membership discounts
Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals
Flexible and understanding work-life equality
Family Matters Program of 3+ months paid parental leave for new parents
401k employer match, up to 4% of salary
Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments
Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations
Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations
Gold Card annual complimentary restaurant allowance for managers
Discounted lodging rates from New England Inn & Resort Association partners
Pathways for growth and professional development including training and tuition reimbursement
Relocation assistance to temporary employer housing
Incentive opportunities for both hourly and managerial roles
Supportive, open workplace culture
Company-funded Employee Assistance Program for life and mental health resources