Maintenance Manager

Griffis Residential•Milpitas, CA

3h•$45 - $50

About The Position

At Griffis Residential, we believe in creating exceptional living experiences for our residents. With a portfolio of luxury apartment homes across the country, we take pride in our commitment to providing unmatched comfort and convenience. Our team thrives on fostering a sense of community and delivering exceptional customer service. Are you a master of fixing things, a leader with a knack for organization, and a customer service superstar? Griffis Residential, a leading property management company, is seeking a highly skilled and enthusiastic individual to join us as a Service Manager. If you're ready to showcase your technical expertise, supervisory skills, and dedication to customer satisfaction, this is the perfect role for you

Requirements

High school degree or equivalent
2-5 years of experience in multi-family housing, hospitality, or a similar industry, with 1-3 years of supervisory experience
Certified Pool Operator (CPO) license and EPA Certification (or ability to obtain within 6 months of employment)
Strong leadership and communication skills
Advanced knowledge of HVAC, plumbing, electrical, appliances, pool maintenance, painting, drywall, and carpentry
Proficiency in budgeting, bid processes, and vendor pricing
Intermediate computer skills and familiarity with property management software
Excellent customer service and problem-solving abilities

Nice To Haves

Bilingual in Spanish is a plus

Responsibilities

Supervising and leading the service team by example, ensuring efficient scheduling and task completion
Managing the budget, capital projects, and vendor pricing to maintain financial performance
Collaborating with the Community Manager in hiring, training, and evaluating the service team
Setting goals, providing regular feedback, and offering support to the service team
Performing technical and mechanical work to maintain community buildings, grounds, amenities, and common areas according to Griffis Residential standards
Completing repairs, service requests, and make-readies in a timely manner
Coordinating and overseeing contracted repairs when necessary
Ensuring compliance with safety regulations, codes, and guidelines
Conducting regular community inspections, identifying necessary repairs and improvements
Participating in the resident loyalty program and upholding Griffis Residential customer service standards

Benefits

Rental Discount of 50%
Onsite Associate Bonus Program. Including a quarterly bonus of up to $2,000 per year based on online reputation, retention bonus program, and occupancy bonus program with bonuses starting at $175 per lease.
11 paid holidays per year including floating holidays
Up to 16 hours of volunteer time off
Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
Griffis Residential 401K Retirement Savings Plan with company match up to 4%
Medical insurance program options
Dental insurance
Vision insurance
Flexible Spending Accounts and Health Savings Accounts
Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
Voluntary Life/AD&D insurance for Associate, spouse, and children
Company paid short and long term disability program
Group accident insurance, critical illness insurance, hospital care plan
Employee Assistance Program (EAP)
Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
Generous tuition reimbursement up to $5,250 per year
Associate Referral Award Program of $1,000
PTO Donation Program
PTO Exchange for Student Loan Repayment Program
Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
Associate Recognition Programs