Maintenance Manager

ISS • Austin, TX

17d • $100,000 - $115,000 • Onsite

About The Position

At ISS Guckenheimer, we create places where people thrive. As a Maintenance Manager, you will play a critical leadership role in delivering world-class Technical Services within a premium hospitality environment—ensuring our client’s site operates flawlessly, safely, and efficiently.
You’ll be the single point of escalation for all onsite technical services and a trusted partner to our client and internal stakeholders. This is a highly visible role where leadership, operational excellence, and service mindset come together.

Requirements

• 10+ years of experience in technical services / facilities engineering (IFM preferred).
• Background in hospitality, hotels, restaurants, private clubs, or luxury environments.
• OSHA 10 required, OSHA 30 preferred.
• Additional certifications in HVAC, electrical, mechanical, refrigeration, controls, plumbing, etc.
• Strong commercial and financial acumen in engineering contracts.
• Proven people leader with excellent communication and stakeholder management skills.
• Highly organized, detail-oriented, and outcome-driven.

Nice To Haves

• Universal EPA certification (preferred).

Responsibilities

• Lead the end-to-end delivery of technical services on site, ensuring contractual obligations and ISS service standards are consistently exceeded.
• Partner closely with the Key Account Manager and Technical Services Team to deliver a seamless, “one team” client experience.
• Build strong relationships with client stakeholders and proactively identify opportunities to enhance service delivery and satisfaction.
• Oversee all facility engineering operations, including mechanical, electrical, HVAC, controls, plumbing, and life safety systems.
• Lead, develop, and inspire the onsite technical services team (recruitment, performance, payroll, training, development).
• Implement and optimize ISS engineering platforms, systems, reporting, and standard operating procedures.
• Drive best practices, benchmarking, and continuous improvement initiatives across the site.
• Own the financial performance of technical services on site, including revenue, expenses, and third-party spend.
• Deliver on cost savings initiatives, account savings glide paths, and engineering growth targets.
• Identify cross-sell opportunities and collaborate with other ISS service lines to expand value on site.
• Ensure full compliance with the IFM Master Service Agreement, KPIs, SLAs, and change control processes.
• Champion Health & Safety, driving a zero-accident culture and best-in-class EHS practices.
• Ensure engineering practices meet all legal, statutory, and contractual requirements.
• Lead training, certifications, and “License to Operate” programs to continuously upskill the team.

Benefits

• A leadership role within a global, purpose-driven organization
• Exposure to high-profile clients and premium hospitality environments
• Real career growth across Technical Services, Operations, and Account Leadership
• A culture built on respect, collaboration, innovation, and excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees