Best Western Chalmette - Maintenance & House Support $12-$14/hour

BN Management Co•Chalmette, LA

12d•$12 - $14

About The Position

Maintenance & Housekeeping Support – Job Description Summary/Objective The Maintenance & Housekeeping Support team member is responsible for maintaining the cleanliness, safety, and overall functionality of the hotel’s guest rooms, public areas, and back-of-house spaces. This role supports both maintenance operations and housekeeping functions to ensure a clean, well-maintained, and positive guest experience. Essential Functions Greet and assist guests in a courteous and professional manner. Respond promptly to guest requests, concerns, and service needs. Perform daily cleaning and upkeep of public areas, including lobbies, hallways, restrooms, breakfast areas, storage rooms, and exterior spaces. Remove trash throughout the day from interior and exterior common areas. Assist housekeeping staff by delivering supplies, cleaning guest rooms when needed, and supporting laundry operations (washing and folding). Execute brand-required preventive maintenance program (minimum of 3 rooms per day). Address maintenance issues and return out-of-order rooms to service within 24 hours. Inspect and maintain HVAC systems, fresh air units, elevator pits, pool areas, equipment rooms, and dumpster areas. Maintain cleanliness of grounds, including landscaping, trash removal, and dumpster areas. Ensure all equipment rooms are organized and fire panels remain accessible. Follow all safety protocols, including OSHA standards, HazCom guidelines, safe lifting practices, and proper use of lockout/tagout procedures. Support maintenance responsibilities in the absence of a Maintenance Technician. Perform additional duties as assigned by management (Housekeeping Supervisor, Front Office Manager, General Manager, or Regional leadership). Protect guest safety and security by adhering to key control policies (never grant room access—direct guests to the front desk). Competencies Customer Focus Stress Management & Composure Attention to Detail Supervisory Responsibility This position has no supervisory responsibilities and reports to the Housekeeping Supervisor, Front Office Manager, and/or General Manager. Work Environment This role operates in a hotel environment, including guest rooms, public spaces, and back-of-house areas. Regular use of equipment such as vacuums, carpet extractors, power tools, ozone machines, and laundry equipment is required. Physical Demands Frequent standing, walking, bending, and reaching Regular use of hands and arms for cleaning and maintenance tasks Ability to lift 30–50 lbs Ability to communicate effectively (talking and hearing) Position Type & Expected Hours Full-time or part-time position Requires flexibility, including weekends, holidays, and extended hours as needed Travel Occasional travel may be required for brand certification or training. Required Education & Experience High school diploma or GED Customer service experience preferred Additional Information This job description is intended to outline primary responsibilities and is not a comprehensive list of all duties. Responsibilities may change at any time based on operational needs. BN Management Co is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Requirements

High school diploma or GED
Ability to lift 30–50 lbs
Ability to communicate effectively (talking and hearing)

Nice To Haves

Customer service experience preferred

Responsibilities

Greet and assist guests in a courteous and professional manner.
Respond promptly to guest requests, concerns, and service needs.
Perform daily cleaning and upkeep of public areas, including lobbies, hallways, restrooms, breakfast areas, storage rooms, and exterior spaces.
Remove trash throughout the day from interior and exterior common areas.
Assist housekeeping staff by delivering supplies, cleaning guest rooms when needed, and supporting laundry operations (washing and folding).
Execute brand-required preventive maintenance program (minimum of 3 rooms per day).
Address maintenance issues and return out-of-order rooms to service within 24 hours.
Inspect and maintain HVAC systems, fresh air units, elevator pits, pool areas, equipment rooms, and dumpster areas.
Maintain cleanliness of grounds, including landscaping, trash removal, and dumpster areas.
Ensure all equipment rooms are organized and fire panels remain accessible.
Follow all safety protocols, including OSHA standards, HazCom guidelines, safe lifting practices, and proper use of lockout/tagout procedures.
Support maintenance responsibilities in the absence of a Maintenance Technician.
Perform additional duties as assigned by management (Housekeeping Supervisor, Front Office Manager, General Manager, or Regional leadership).
Protect guest safety and security by adhering to key control policies (never grant room access—direct guests to the front desk).