Best Western Ponderosa Hiring Housekeepers

Talentuition, LLC

5d•Onsite

About The Position

At the Best Western Ponderosa Lodge, we’re fortunate to live and work in one of the most picturesque areas of Central Oregon. Our property accommodates both business and leisure travelers, and we are a destination hotel that has served many of the same customers for years. We also have staff members who have been with us for over a decade because we treat our employees with respect, dignity, and transparency. We are committed to building and maintaining a staff whose talents can be showcased and whose knowledge of Sisters, OR, and the surrounding areas can be shared with our guests. Best Western Ponderosa Lodge is searching for Part-Time/Full-time Housekeepers to join our team. Working closely with the Housekeeping Supervisor and other departments, our Housekeepers clean and prepare guest rooms and public areas by meeting established standards of cleanliness and propriety to ensure guest satisfaction and maximize revenue. You will help promote an atmosphere of cleanliness and superior care for hotel guests. This role is vital to the success of the property, and we encourage growth and professional advancement.

Requirements

Fourteen years of age and older -- Fourteen through seventeen years of age will have a modified job description provided by Management.
Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks.
Knowledge of surrounding areas and local events.
Ability to work as part of a team and effectively communicate to the Housekeeping Supervisor, management, peers, and hotel guests .
Ability to communicate with guests, staff, and the public in a professional and hospitable manner.
Self-motivated and ability to work and properly perform job duties and responsibilities with minimal supervision and/or in stressful situations.
Organized and detail-oriented.
Ability and willingness to take direction and supervision from management, and/or other lead employees regarding job duties and task assignments.
Ability to apply common sense understanding to carry out detailed written or oral instructions.
Ability to deal with problems effectively and efficiently.
Ability to work a flexible schedule, including long or irregular hours, weekends, and holidays.
Ability to learn and perform security, safety, emergency, and accident prevention policies and procedures.
Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Responsibilities

Maintains the hotel rooms and building to ensure a safe and clean experience for hotel guests and associates.
Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways.
Washes shower walls and tubs, cleans toilets and stall walls. Wipes exposed pipes, cleans mirrors, sinks, and walls to ensure clean and sanitary guest and public restrooms.
Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests.
Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
Dusts and polishes all furniture, fixtures, and wall hangings.
Strips bed of all linens and remakes with fresh linens.
Removes all trash/recycling from rooms.
Checks closet for cleanliness, wiping closet door, handle, and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows).
Vacuums rooms, public areas, and hallways.
Inspects door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
Checks lights and remotes to ensure all are in working order.
Reports any unusual occurrences or requests to the manager or assistant manager.
Maintains a friendly, cheerful, and courteous demeanor always.
Maintains customers’ privacy.
Maintains a high level of professional appearance and demeanor.
Must be dependable and on time.
Treats all coworkers with respect.
Adheres to all hotel policies and procedures as outlined by hotel standards and Federal, State and Local laws, including OSHA regulations.
Follows proper procedures in handling hazardous substances.
Must use appropriate protective equipment as needed for job task.
Performs laundry attendant duties, when required.
Performs other duties as assigned.