Maintenance Coordinator

F&F PropertiesSan Diego, CA
2d$23 - $25Onsite

About The Position

The Maintenance Coordinator is the central point of coordination for resident maintenance requests and work order execution. This role owns the administrative and scheduling engine of the maintenance department: intake, triage, dispatch, follow-up, documentation, and communication. The Coordinator supports the Maintenance Manager and technicians by keeping work organized, residents informed, and records accurate, enabling timely service delivery across the portfolio.

Requirements

  • 1-3 years of administrative, scheduling, customer service, property management, or maintenance coordination experience.
  • Strong organization and follow-through; ability to manage a high volume of work orders with accuracy and urgency.
  • Excellent phone, email, and written communication skills; comfort handling difficult conversations professionally.
  • Proficiency with Microsoft Office (Outlook, Excel, Word); ability to learn work order/property management systems quickly.
  • Ability to maintain confidentiality and use good judgment with resident and employee information.

Responsibilities

  • Work order intake, documentation, and routing (resident requests, property manager requests, preventive tasks).
  • Scheduling and dispatch coordination for technicians and vendors under the priorities set by the Maintenance Manager.
  • Resident communication: acknowledgements, scheduling windows, access coordination, updates, and closure follow-up.
  • Work order monitoring and escalation: aging reports, stalled work, parts delays, repeat requests, and safety concerns.
  • Administrative support: vendor COIs/W-9s, purchase order support, invoice processing coordination, filing, and reporting.
  • Parts/supply coordination and inventory tracking support (ordering per direction and within limits).
  • Work Order Intake, Triage & Documentation
  • Scheduling, Dispatch & Coordination
  • Resident Communication & Customer Service
  • Work Order Monitoring, Reporting & Quality Support
  • Vendor & Administrative Support
  • Supplies / Inventory Support

Benefits

  • Full health benefits after 30 days of employment
  • Paid time off programs - vacation, sick, holidays.
  • Rental Discount: $500/month for employees living in one of our properties, after 90 days of employment.
  • Healthcare
  • 401K
  • paid time off
  • and more

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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