Maintenance Coordinator

Sunrise Senior Living • Troy, MI

33d

About The Position

The Maintenance Coordinator is responsible for the day-to-day operations of Facilities Management functions in the community and around the community grounds. Responsible for maintaining a safe, clean, and comfortable environment for the residents. This is accomplished by having a working knowledge of building systems, such as plumbing, Heating Ventilation Air Conditioning (HVAC), electrical and mechanical, equipment repair, and related code requirements. Responsible for being a team player with sound organizational and time management skills and the ability to interact positively with all team members to meet the community’s objectives.

Requirements

• Demonstrates a high proficiency and understanding of systems such as HVAC, plumbing, electrical, and mechanical and code compliance
• Possess an understanding of OSHA and life safety regulations
• One (1) year supervisory and management experience which may include recruiting staff, coaching, performance management, and responsibility of daily department operations
• Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), and Sunrise applications with the ability to learn new applications
• As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance
• Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times

Nice To Haves

• Experience preferred in maintaining water source heat pumps, as applicable

Responsibilities

• Respond to all building emergencies.
• Review, reads, notate, and initial Daily Log and Maintenance Log to document and learn about pertinent information and any resident’s physical and behavioral changes and respond in a timely manner to requests and concerns from residents, family members, and team members.
• Maintain all painted surfaces and flooring throughout the community.
• Prepare the room(s) for new residents and assist with move-ins and move-outs.
• Inspect the building façade periodically for damage and needed repairs.
• Maintain the grounds by collecting trash, sweeping the dumpster areas, and cleaning first impression areas.
• Perform all tasks outlined in the Facility Management Maintenance Manual.
• Partner with leadership team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promoting Risk Management programs and policies.
• Ensure the following procedures and practices are enforced as needed: Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
• Ensure any cords, carts, equipment, and other hazards are always kept out of the way.
• Maintain equipment and supplies to avoid waste and damage to areas and equipment and to prevent accidents.
• Comply with all infection control techniques, procedures, and policies.
• Maintain the HVAC system to ensure proper air quality and comfortable temperatures throughout the community.
• Test, schedule inspections, and maintain proper documentation on the fire protection systems.
• Conduct fire and disaster drills following the appropriate policy and procedure guidelines.
• Test low voltage systems as required.
• Maintain the interior and exterior lighting.
• Maintain the plumbing system which includes monitoring and adjusting the resident accessible domestic hot water system to ensure code compliance.
• Maintain the alarm systems for the community.
• Perform preventative maintenance tasks as assigned.
• Maintain an accurate vendor/contractor telephone list with contact names and emergency telephone numbers.
• Order equipment and supplies in compliance with Purchasing Department standards.
• Ensure Building Management Platform logbooks are in compliance per federal, state/provincial, and Sunrise standards (temperature log, fire extinguisher log, cleaning log, bio-hazard removal log).
• Partner with Government/Agency authorized personnel
• Train team members on the following: Location and operation of all utility shut-off devices, Emergency response protocols, Housekeeping procedures, Laundry procedures, Safe chemical handling and usage
• Assist in the presentation and value of Sunrise’s products and services for our residents, families, team members, and targeted referral sources.
• Assist the executive director in completing the annual community budget.
• Understand and manage the department budget to include labor/labour and other expenses and its impact on the community’s bottom line.
• Review monthly financial statements and implement plans of action around deficiencies.
• Process and submit monthly expenses and budget data through APIM timely per Sunrise policies and internal business controls.
• Coordinate with the community team to achieve maximum staff economies and cross training when applicable.
• Understand the internal cost associated with all Sunrise resident care programs.
• Manage the department, including but not limited to: recruiting, hiring, training, coaching, and disciplining.
• Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe.
• Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members.
• Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions.
• Complete team member staffing and scheduling according to operational and budgetary guidelines.
• Conduct daily review of timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid.
• Conduct timely performance appraisals with meaningful conversations.
• Hold team accountable and corrects actions when necessary and documents.
• Attend regular meetings; Stand Up, Cross Over, Weekly Leadership, Town Hall, Quality Assurance Process Improvement, and others as directed by the Executive Director.
• Keep abreast of professional developments in the field by reading, attending conferences and training sessions.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

Benefits

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees