Maintenance Coordinator

Daikin Comfort•Long Island, NY

18d

About The Position

The Preventive Maintenance Coordinator is responsible for scheduling and confirming our Preventive Maintenance visits with all customers. To act as a liaison between our customers and area dispatchers to assure quality customer service scheduling. Essential Duties and Responsibilities: Create an accurate PM inspection list each month using various Smart Lists. Manipulate data in various excel spreadsheets to facilitate scheduling Research and verify accurate belt and filter quantities for each PM Maintenance Inspection Schedule inspections on the graphic scheduling board based on hours per inspection, geography and workload Research and analyze account history to accurately assign future maintenance Respond to all emails and voicemails in a timely manner to assure customer satisfaction Back up to our Customer Service Department Assist with special projects as needed Create, compile and export databases containing scheduling and tasking information for maintenance. Including, visual reports for active contract base, utilizing applications such as GP and Excel daily. Develop maintenance visit routes (Google Maps) and respond to technician needs throughout the day. Maintain a "distributor appointment record" via Google Sheets to minimize ordering distraction. Collaborate with management and sales representatives to modify daily routes in order to accommodate the needs of customer. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Requirements

Qualified Applicants must be legally authorized for employment in the United States.
Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Responsibilities

Create an accurate PM inspection list each month using various Smart Lists
Manipulate data in various excel spreadsheets to facilitate scheduling
Research and verify accurate belt and filter quantities for each PM Maintenance Inspection
Schedule inspections on the graphic scheduling board based on hours per inspection, geography and workload
Research and analyze account history to accurately assign future maintenance
Respond to all emails and voicemails in a timely manner to assure customer satisfaction
Back up to our Customer Service Department
Assist with special projects as needed
Create, compile and export databases containing scheduling and tasking information for maintenance. Including, visual reports for active contract base, utilizing applications such as GP and Excel daily.
Develop maintenance visit routes (Google Maps) and respond to technician needs throughout the day.
Maintain a "distributor appointment record" via Google Sheets to minimize ordering distraction.
Collaborate with management and sales representatives to modify daily routes in order to accommodate the needs of customer.