Mainframe Systems Manager

City of New York•New York City, NY

11d

About The Position

The Financial Information Services Agency and the Office of Payroll Administration (FISA-OPA) are seeking a highly motivated and seasoned manager to oversee the Mainframe Systems within the Shared Systems Division. This is a leadership role for the Mainframe Systems team and we require an individual to oversee the day-to-day operations of the group. The team is responsible for the IBM mainframe computer system, program products, subsystems and storage. The candidate will manage task assignment, and performance management, setting team and individual goals. The candidate will be expected to provide off-hours coverage for scheduled upgrades and participate, as necessary, in troubleshooting critical production incidents with 24/7 availability.

Requirements

A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or
A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above. In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

Nice To Haves

20+ years of experience working as an infrastructure manager in a large-scale environment.
Experience with mainframe systems technologies, subsystems, and internals. If the candidate does not have experience with mainframe systems technologies, we will also accept strong experience in AIX/Linux/Unix systems.
Strong understanding of IBM mainframe z/OS operating system, control, structure, logic, and security. If the candidate does not have experience with the mainframe platform, we will also accept infrastructure management of AlX/Linux/Unix systems with enterprise storage systems.
Must be self-motivated, able to find answers on his/her own, and experienced in problem determination/analysis/resolution.
Ability to work well and communicate with other departments, agencies, and technical support staff - including the ability to document and explain problems.
Ability to complete team projects by coordinating team resources and working with other departments and the data center.
Ability to plan, manage time according to schedules, and provide status updates required.
Ability to work with staff to quickly learn new technologies and resolve issues.
Strong interpersonal skills and ability to work well in a team environment.
Excellent communications skills (oral and written).

Responsibilities

Ensure that the Mainframe team works together as a team and also within the enterprise to ensure that the systems remain available according to the SLA.
Provide a leadership role in z/OS administration, performance management, hardware configuration, and implementation of mainframe technologies and DR solution for the agency.
Oversee the daily operations and ensure that it is monitored and issues are escalated.
Serve as a lead for matters related to disaster recovery.
Research and implement strategic solutions related to mainframe systems.
Ensure that FISA-OPA department technical policies are followed
Analyze performance and capacity data.
Perform daily, monthly and yearly performance and capacity planning for the mainframe systems.
Run projects related to hardware and software upgrades.
Develop and manage project plans. Lead and mentor the Mainframe team to complete the project according to the timeline for large and small initiatives.
Keep track of new releases and maintenance of mainframe software.
Work with the Mainframe team to stay current on all software.
Work with vendors to build and develop relationships.
Act as a liaison to software and hardware vendors for capacity planning.
Stay acquainted with new emerging technologies related to the mainframe.
Responsible for matching current technology with the need of the agency. Evaluate and implement new technologies as needed.
Write and manage all documentation and procedures related to mainframe systems
Work with the Operations team to ensure that the proper procedural documents are accurate and current
Within the City and FISA's budget and planning cycle, produce a plan that lays out the cost over time for hardware and software purchase/upgrades as necessitated by: end-of-life for hardware, new business requirements, end of support for software, capacity/growth, consolidation initiatives for cost reduction, etc.