Main Shop Service Advisor - Hyundai of Kirkland

Ford Hyundai of Kirkland • Kirkland, WA

1d • Onsite

About The Position

If you’re interested in starting a life-long career with a top-performing automotive dealership, this is the opportunity for you! Hyundai of Kirkland is seeking out a Main Shop Service Advisor to join our service department. This is a great opportunity with a lot of career development and growth. Our dealer is the top-performing Hyundai dealer in the Pacific Northwest and voted #2 among Extra-Large Best Places to Work in Washington. The Main Shop Service Advisor is responsible for assisting our clients throughout the repair process and writing repair orders for our technicians. The ideal candidate would have great customer service and would have previous service writing experience. Why Work for Hyundai of Kirkland? If you’re looking to launch or grow a long-term career with a leading automotive dealership, Hyundai of Kirkland is the place for you. As the top-performing Hyundai dealer in the Pacific Northwest, we’re proud to offer a high-energy, customer-focused work environment where your contributions truly make a difference. Here’s what sets us apart: Career Growth: We’re committed to promoting from within and helping our team members reach their full potential. This role offers a clear path to advancement within our high-performing service department. Top-Tier Reputation: Join a dealership that consistently ranks at the top in both sales and customer satisfaction — a brand you’ll be proud to represent. Team-Oriented Culture: Work alongside a supportive, experienced team that values collaboration, respect, and excellence. Modern Facilities: Our state-of-the-art service department is equipped with the latest tools and technology to help you succeed. At Hyundai of Kirkland, you’re not just taking a job — you’re building a career with a dealership that leads the way in service, performance, and employee satisfaction.

Requirements

• 1-3 years of previous service writing.
• A desire to work effectively in a team environment.
• Strong attention-to-detail.
• Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

Nice To Haves

• Knowledge and/or experience in Hyundai Advising is highly desired.
• Experience in CDK + Xtime is preferred.

Responsibilities

• Ensure that customers receive prompt, courteous, and effective service.
• Drive the sale of technicians' time to meet the department's sales forecast.
• Prioritize required services and be prepared to provide options upon request.
• Keep customers informed on completion times, service expenses, and possible changes.
• Ensure customer has a positive dealership experience.

Benefits

• Includes a one-month guarantee period to acclimate and get up to speed!
• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed