Mailroom Supervisor

Boscov's • Reading, PA

1d

About The Position

MAILROOM SUPERVISOR Position Summary Oversees all mail and package distribution services for corporate office and 51 retail store locations. Supervises a small team to ensure timely processing of incoming/outgoing correspondence, coordinates multi-location distribution, and manages vendor relationships.

Requirements

• High school diploma or equivalent
• 3+ years mailroom, shipping/receiving, or distribution experience
• 1+ years supervisory experience
• Experience with multi-location distribution preferred
• Proficiency with Microsoft Office and shipping software (FedEx, UPS, USPS)
• Strong organizational skills and attention to detail
• Excellent communication and team collaboration abilities
• Ability to lift up to 30 pounds regularly
• Team leadership and problem-solving
• Time management in fast-paced environment
• Customer service orientation
• Adaptability and reliability

Nice To Haves

• Experience with multi-location distribution preferred

Responsibilities

• Team Supervision: Supervise and train 1-2 mailroom staff members
• Schedule work assignments and manage daily operations
• Monitor performance and provide coaching as needed
• Mail & Package Operations: Process all incoming and outgoing U.S. mail, FedEx, UPS, and courier packages
• Receive and distribute deliveries from satellite buildings and third-party vendors
• Maintain accurate tracking logs for all shipments
• Coordinate preparation and distribution of weekly, monthly, and annual reports to buying divisions
• Retail Store Distribution: Manage daily/weekly mail distribution to 51 retail store locations
• Develop routing schedules to ensure timely delivery to all stores
• Maintain updated distribution lists and store contact information
• Troubleshoot delivery issues and serve as point of contact for store inquiries
• Coordinate with carriers to optimize routes and manage freight costs
• Supply & Equipment Management: Coordinate corporate supply orders with Purchasing Department
• Maintain inventory of mailroom and shipping supplies
• Manage and troubleshoot mailroom equipment (copiers, postage meters, scales)
• Maintain access to online portals for mail, copier, and FedEx services
• Special Projects: Execute mass mailings to stores, vendors, and external parties
• Support corporate-wide initiatives requiring simultaneous multi-location delivery
• Assist departments with bulk mailing projects

Benefits

• Comprehensive benefits package, including medical/dental/vision
• Short term disability/ Long term disability - voluntary
• Life Insurance (company paid)
• 401(k) w/ company match
• Weekly Pay
• Paid vacation
• Liberal employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees