Warehouse Supervisor II (Dock / Mailroom)

MGM Resorts International
1dOnsite

About The Position

The Dock / Mailroom Supervisor oversees all dock and mailroom operations to ensure freight and mail are loaded, unloaded, stored, and distributed in a timely, accurate, and organized manner. This role ensures resources are used safely and efficiently while maintaining compliance with MGMRI standards, departmental policies, and safety requirements. The position plays a key role in coordinating dock labor, vendor services, equipment readiness, and day-to-day operational flow across multiple facility areas and requires flexibility to work varied shifts, including weekends and holidays.

Requirements

  • High School Diploma or GED required
  • 2+ years of prior relevant warehouse experience required
  • Ability to work varied shifts, including weekends and holidays
  • Experience supporting dock and/or mailroom operations in a fast-paced, high-volume environment
  • Experience coordinating vendors and scheduling services (trash, recycling, equipment servicing, deliveries)
  • Working knowledge of safety standards, accident prevention, and hazardous material handling
  • Experience overseeing and/or operating powered equipment (forklifts, scissor lifts, boom lifts, motorized carts)
  • Ability to plan resources, prioritize tasks, and support daily operational needs
  • Strong verbal and written communication skills in English
  • Ability to multitask, work under pressure, and operate effectively in a team environment
  • Basic computer proficiency, including Outlook, Word, Excel, and PowerPoint

Nice To Haves

  • Experience working in a similar arena or large venue environment preferred
  • Bilingual (English as a primary or secondary language) preferred

Responsibilities

  • Supervise daily activities across the dock facility, mailroom, marshalling yard, pylon sign lot, and associated operational areas
  • Coordinate and schedule outside vendors
  • Create requisitions and complete purchase orders for vendor services
  • Oversee staging, inspections, cleaning, and servicing of powered equipment such as forklifts, scissor lifts, boom lifts, and motorized carts
  • Schedule equipment repairs and maintenance as needed
  • Ensure contractors, drivers, and outside personnel comply with safety and departmental standards
  • Promote safe handling, loading, storage, and transport of hazardous materials
  • Plan and allocate daily resources to maintain consistent and efficient operations
  • Deliver, receive, and distribute mail and supplies throughout the facility
  • Maintain operational logs and complete administrative documentation
  • Ensure dock areas and equipment remain clean, organized, and orderly
  • Operate heavy equipment (e.g., forklifts, skyjacks, scissor lifts) as needed
  • Maintain constant awareness of safety and accident prevention
  • Assist with ordering, tracking, and logging inventory

Benefits

  • Prioritize your wellness, access programs crafted to nurture your mental and physical health.
  • Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
  • Savor delicious meals for free in our employee dining room.
  • Park with ease—whether you're on or off shift, it's free!
  • From healthcare to financial support and generous time-off options, we’ve got you covered.
  • Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.
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