MAILROOM CLERK (FULL TIME)

Compass Group

1d•Onsite

About The Position

ESFM, the corporate Integrated Facilities Management (IFM) division of Compass Group USA, is seeking a full-time Mailroom Clerk in Midland, TX. ESFM is a Keystone member of the International WELL Building Institute (IWBI) and provides innovative FM solutions to ensure a safe, healthy, and sustainable environment for clients in various markets, including Life Science, Technology, Oil & Gas, and Manufacturing. The company self-performs 80% of its IFM solutions, covering areas like Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support, and Workplace solutions. In 2020, ESFM (formerly Eurest Services) received the George Graves Award for Facility Management Achievement. The Mailroom Clerk will be responsible for accurately and promptly processing all Mail and Distribution Services items with the highest level of customer service.

Requirements

At least 2 years of Mail Clerk experience required.
High School diploma or equivalent.
Relevant prior customer service experience.

Nice To Haves

Current Dangerous Goods shipping certificate (49 CFR & IATA).
Working knowledge of Domestic and International shipping of Dangerous & Non-Dangerous Goods including country specific guidelines.
Experience using shipping software required by common shipping carriers (UPS, DHL, FedEx. Etc.)

Responsibilities

Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
Properly package, mark, label & Process of all Non-Hazardous and Hazardous materials by using courier specific software (FedEx, UPS, DHL, etc.).
Researches and routes unidentified and generic mail.
Coordinates, stages, and transports bulk mail items.
Receives, logs, delivers and tracks messenger items.
Follows all processes established in the client standard operating procedures (SOP’s).
Monitors packages for hazardous and suspicious materials.
Follows established customer inquiry processes and responds to customer needs and requests.
Maintains accurate records of customer inquiries and fulfillment of requests.
Performs other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical (Full-time positions only)
Dental (Full-time positions only)
Vision (Full-time positions only)
Life Insurance/AD (Full-time positions only)
Disability Insurance (Full-time positions only)
Commuter Benefits (Full-time positions only)
Employee Assistance Program (Full-time positions only)
Flexible Spending Accounts (FSAs) (Full-time positions only)
Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.