Mailroom Clerk

Ricoh • Beaverton, OR

5h

About The Position

The Mailroom Clerk is accountable for the daily operations of a site. This role
is responsible for performing contracted office services, which may include:
hospitality and mail services.

Requirements

• High School Diploma or GED.
• 1+ years of experience in a related field (B2B and/or technical environment preferred).
• 1+ year of customer‑facing work experience.
• Demonstrated basic understanding of technology.
• Strong tactical thinking skills.
• Ability to present to small groups.
• Moderate problem‑solving skills.
• Basic customer service skills.
• Basic technical aptitude.
• Basic written and verbal communication skills.

Responsibilities

• Responsible for daily operations of a mail room, copy center, or scanning facility.
• Operates office equipment including PCs, copiers, multifunction devices, imaging equipment, and mail equipment.
• May be responsible for courier services, reception services, switchboard operations, shipping & receiving, and processing/delivering mail.
• Serves as the primary point of formal contact with the customer on a daily basis.
• Responsible for effective implementation and management of Service Excellence Programs.
• Operates required equipment and software efficiently to meet service-level agreements.
• Manages cost of goods by effectively using company materials and supplies to support profitability.
• May perform routine functions including creating/completing work orders, contractor monitoring, inspections, reporting facility issues, and providing general support as needed.
• May interact with contracted vendors, facility management, and building occupants.
• May be responsible for maintaining office supply inventory and re-ordering supplies.
• May assist with conference room coordination and A/V equipment resource management.
• Maintains positive internal working relationships by communicating professionally with all employees.
• Collects and provides data to leadership and customers, including monthly reporting as required.
• Ensures financial responsibilities are met.
• Performs other duties as assigned.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED