Mailroom Associate

Denver Center For Perfo•Denver, CO

1d•$21 - $22•Onsite

About The Position

The Mailroom Associate is responsible for overseeing all daily mailroom operations and providing internal services, including mailing distribution, package handling, and high-volume printing projects. This role manages billing preparation, coordinates incoming and outgoing shipments with UPS, FedEx, USPS, supply vendors, and administers organization-wide office supply ordering.

Requirements

High School Diploma/GED preferred.
Minimum of 1 year of experience in a customer service-related role.
Excellent interpersonal and customer service skills.
Exhibits exceptional attention to detail and a high level of accuracy.
Demonstrated ability to prioritize tasks and work independently in a fast‑paced environment.
Ability to operate a variety of office equipment, including postage machines, fax machines, printers, and binding machines.
Ability to safely lift, carry, and move packages or equipment weighing up to 50 pounds as required.
Proficiency with Microsoft Office Suite, including Word, Excel, Outlook and teams.

Nice To Haves

Familiarity with various shipping platforms including UPS, FedEx, USPS preferred.

Responsibilities

Coordinates organization-wide mail sorting and delivery, ensuring efficient internal distribution.
Prepares outgoing materials and processes daily mail using an in-house postage machine.
Supports large copy projects, bulk orders and coordinating large supply shipments.
Oversees all shipping operations, including creating labels, coordinating pickups, selecting cost-efficient carriers, tracking deliveries, resolving shipping issues, and correcting billing discrepancies.
Processes and allocates invoices and charges for all mail and packages to the appropriate department.
Manages office supply inventory, including ordering materials and overseeing vendor relationships to ensure timely and cost-effective support.
Maintains mailroom equipment by coordinating vendor service calls and troubleshooting operational issues.
Assists team members in a courteous and professional manner with questions related to shipping, mailing, delivery timelines, and supply needs.
Ensures the mailroom remains clean, organized, welcoming, and compliant with all safety standards.
Assists members of the HR team with various HR-related administrative and operational tasks and projects that may include sensitive or confidential information.