Mail, Shipping & Material Handling Technician

JLL•Eagan, MN

12d•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Mail, Shipping & Material Coordinator – JLL What this job involves: As a Mail, Shipping & Material Coordinator at JLL, you will work with diverse internal and external stakeholders at a client site in Eagan, MN, providing comprehensive shipping support services to the local team as well as administrative project work supporting the global account. This hybrid role requires strong organizational skills and attention to detail while preparing courier packages, processing international shipments, and handling material waste stream management. You'll coordinate pick-up and delivery services while confirming delivery receipts and resolving related issues in a timely manner that reflects JLL's commitment to operational excellence and client satisfaction. What your day-to-day will look like:

Requirements

High school diploma or equivalent
Ability to interact with client personnel with strong customer service and interpersonal skills
Excellent communication skills, both written and verbal, with ability to present information clearly and concisely
Strong computer skills and experience with Microsoft products (Excel, Word, Outlook, PowerPoint)
High degree of accuracy for handling sensitive equipment and proper routing of shipments
Ability to work in fast-paced environment while managing multiple work streams and priorities
Physical ability to lift 50 lbs. repeatedly with lifting, bending, twisting capabilities
Ability to operate manual pallet jack, powered pallet jack, and forklifts
High degree of comfort learning new technologies

Nice To Haves

Experience with international shipping processes and documentation
Background in material handling and waste stream management
Knowledge of hazardous and non-hazardous lab waste procedures
Experience with data analytics and reporting for shipping operations
Understanding of Health and Safety rules for material handling
Familiarity with courier services and delivery coordination

Responsibilities

Prepare courier packages while coordinating pick-up and delivery and confirming delivery/receipt with appropriate stakeholders
Provide backup support processing international shipments and validate documentation for handoff to designated freight suppliers
Enter Bill of Ladings and record all incoming and outgoing packages (internal and external)
Troubleshoot and fix issues with equipment and software while using data analytics to create shipping reports
Support delivery and coordination of onsite pick-up of packages for employees
Report defective materials or questionable conditions to department supervisor
Maintain work area in clean and orderly condition while following prescribed safety regulations
Provide operational excellence through administrative support and sort/distribute USPS & PO Box mail
Process requests in client's waste stream profile system while transporting 5-gallon and 55-gallon containers of hazardous and non-hazardous lab waste
Monitor and manage requests for shipping preparation services while inspecting drums for proper labeling
Close containers according to checklist including bung tightness, bolt location relative to label
Palletize and prepare for shipping according to checklist with proper pallet placement, banding, and manifest numbers
Follow checklists with attention to details while planning work order for efficient completion within timelines
Follow all Health and Safety rules including personal protective equipment and material handling instructions
Communicate to lab occupants and requesters for non-compliant waste shipments with follow-up on error findings
Maintain inventory of supplies including labels, liners, zip ties, and related materials